E-Conference on Sustainable Tourism
An E-Conference on “The Role of Development Communication in Sustainable Tourism” will take place entirely through the Internet and e-mail between May 29 and June 9. It is organized by the World Bank Development Communication Division, the USAID Development Communication and Sustainable Tourism Unit and the United Nations World Tourism Organization (UNWTO).
Tourism is one of the largest and rapidly expanding world economic sectors and represents an important development opportunity for many countries and communities if properly planned and managed. Development communication has a crucial role in planning and implementing tourism policies and initiatives. Strategic communication methodologies are necessary for facilitating stakeholder participation in the design and implementation of development policies and projects that identify and respond to real needs, develop local ownership and ensure sustainability.
This e-conference will bring together international institutions and donors, development practitioners, tourism professionals, decision-makers, academicians and communication specialists representing various national institutions, NGOs, private sector and media organizations from all the world to share experiences and lessons learned in applying communication best practices to sustainable tourism development.
The E-Conference will be hosted on the forum section of the World Bank Development Communication Webpage (www.devcomm.org). To register and participate, please click on the Sustainable Tourism link and follow the instructions.
ITIL Guru to Address IT Conference
Don Page, referred to as the godfather of ITIL, with over 25 year’s experience in IT service management and responsible for co-authoring several important service management publications will be presenting at the Third Middle East IT Service Management Conference (www.iirme.com/itsm). The conference to be held June 17-21 at the JW Marriott Hotel in Dubai. Information Technology Infrastructure Library (ITIL) are a group of publications containing “best practice solutions” for the management of IT systems, or as Page describes them, “documented common sense.”
The newly released IT service management standard ISO 20000 and the integration of the standard with the information security standard ISO 27000 will be among the highlights of the event. Regional and international case studies from organizations such as Al-Rajhi Bank, Wipro Technologies, Doha Bank and Al-Tayer Group will be presented. The aforementioned organizations have been recognized specifically for their IT service management and ITIL initiatives.