RIYADH: The Saudi British Bank (SABB) has received further prestigious accolades for the performance of its Internet banking service.
In its "World's Best Internet Banks 2009" awards, the highly regarded Global Finance magazine selected SABB as the Best Consumer Internet Bank in Saudi Arabia.
Winning banks were chosen on the basis of a number of criteria including marketing and customer service strategies, growth of the online customer base and the use of online services, their range of product offerings and the quality of their websites.
"The award is being given for the fourth year in succession and SABB is acclaimed as the Best Online Consumer Credit Site in the Middle East and Africa," Saad Al-Khalb, head of SABB's direct banking said in a statement on Saturday.
He pointed out that SABB's online banking was constantly developing and those at SABB worked hard to stay ahead of the competition in terms of product range, service quality and customer care. "The Global Finance awards are recognition of what we have achieved and we are proud of the staff who have created standards that are consistently maintaining our leadership in internet banking in Saudi Arabia."
Users of SABB's online services can manage a wide range of investment and personal banking needs, including Amanah Commodity Investment Accounts, investment in mutual funds and initial public offerings (IPOs), Islamic finance and credit card services as well as a number of other general banking services.
In the past year, several new services have been introduced including, online account registration and pin reset function, credit card e-statements, secure saved transfers and electronic bill payments. In addition, the SABB Direct Banking website is under permanent review to make it more user-friendly.