- JEDDAH: At a recently held meeting, Director General of Saudi Arabian Airlines Khaled Al-Mulhim reviewed a report on the performance of the airline over the 2010 Haj season and preparations for the upcoming Haj.
The report affirmed that the airline’s goals for the last Haj were achieved. The Haj operations plan was mainly focused on increasing transportation of pilgrims with special stress on time schedules in addition to expanding services to Madinah.The airline also achieved better coordination with the Ministry of Haj, the General Authority for Civil Aviation and other government departments in its operations, the Saudi Press Agency reported on Friday.“Unforeseen situations were also dealt with during the initial stage of pilgrims’ departure when heavy rains in the Holy Sites disrupted pilgrim movement from Makkah to Jeddah, something that in turn delayed flights, but the timing of scheduled flights soon returned to normal,” the report said.The airlines operated 2,400 Haj services carrying more than 1,040,000 pilgrims to and from the Kingdom to 102 airports across the world in 2010.The report added that 538,000 pilgrims from 24 Asian cities, 187,000 pilgrims from 28 Middle Eastern and Gulf cities, 132,000 pilgrims from 20 African cities and 127,000 pilgrims from 30 European and American cities flew with the airline during the Haj. It also ferried 55,000 domestic pilgrims from various Saudi cities. The airlines carried 332,000 pilgrims directly from 42 international cities to Madinah. In more than 235 services compared to 2009, the number of pilgrims carried on Saudia increased by 100,000 pilgrims in 2010, the report said.The report also mentioned the services offered to passengers, such as issuing sufficient boarding passes in advance for arrival and departure. It also organized campaigns on security during Haj and showed films about Haj rites. The airline was also careful to appoint multilingual stewards to serve pilgrims.The director general also directed preparations to evaluate the experience in the 2010 operations in order to prepare for the next season.

