"Zain KSA" participated in the discussion panel that took place on examples of pioneer community-based programs in the Kingdom, where it presented a number of its unique and distinctive experiences in the field of social responsibility.

In the work paper presented by Zain KSA, the company addressed the great achievements accomplished through the issuance of the Sustainability Report, which was the first Saudi telecom company to publish such a report in Saudi Arabia and the Gulf area. This report was ranked "B" after audited and authenticated by the Global Reporting Initiative (GRI). It also reviewed the basic objectives of the Department of Social Responsibility, the most important of which is to instill a sense of social responsibility in its staff, and build a model of the concept of CSR, as well as to contribute to the promotion of awareness among members of the community regarding social responsibility and its importance.

Regarding the company's participation in the social responsibility with the community, it reviewed models of its projects provided to the community in the field of social responsibility, the most important of which was Shabab Tamouh program which targeted the youth category being the largest category among the age groups of Saudi society.

Another program was of "Mashrou'I Zain" (My project is Zain), which provides the opportunity for women to develop at both personal and professional levels, by giving them the chance to own a project linked to the world of telecommunications.