- Mobile Telecommunications Company Saudi Arabia (Zain KSA) has launched a new website dedicated to its business customers, allowing them more freedom and flexibility in choosing the services that better suit their needs within Zain's business package, without having to visit or call the company's customer service centers.
The move is in line with the company's previous track record of outstanding performance in customer service in general, and in serving the business sector in particular.
The new service allows business customers to create groups and assign certain services to each respective group as needed.
Organizations and companies will also be able to set a credit limit, activate international roaming, pay bills and edit the details of phone line users in the company — all online.
Through this business-dedicated service, Zain KSA aims to highlight its continuous efforts to increase the operational efficiency of private companies within the business structure, facilitating their operations by offering high-performance and cost-effective solutions.
The move also affirms Zain KSA's strive to meet the needs and requirements of all its customers across all sectors, including the business sector — a key driver of national development — by offering state-of-the-art solutions and applications that enable more flexibility and contribute to overall growth.
Moreover, Zain KSA's business package offers an array of tech solutions suited to the needs of the owners of private and governmental organizations looking to provide their employees with mobile telecommunications within predetermined limits.
The package allows business managers to limit expenses by applying a discounted rate between phone lines within the same organization, via a virtual private network that allows users to make voice and video calls or send text messages by using short codes assigned to each of the group's phone lines.
Managers can also set credit limits or certain times where using mobile phones is allowed for business purposes.

