Bank Aljazira wins top award

Bank Aljazira (BAJ) has won the gold medal and first rank award as the Best Contact Center in Europe, Middle East and Africa during the regional finals of the Contact Center World Awards organized by the Contact Center World Co., which was held in London, UK recently.
With this victory, BAJ qualified to the world finals, which will be held in the US in October, which is an unprecedented achievement for Saudi Banks.
Khalid Alothman, head of retail banking group stated: “Bank Aljazira Contact Center “Aljazira Phone” continues with the award harvesting spree after winning the Best New Contact Center in the Middle East Award a few months back as part of the bank’s ongoing endeavor to serve all customer segments around the clock with the highest quality standards and while using the best human resources.
Bank Aljazira will be introducing a new set of electronic services shortly, which will represent a landmark in the retail banking services.
Alothman added: Bank Aljazira has set an objective to develop all alternative delivery channels to enrich customer experience across all contact points. This is clearly visible through getting the highest rankings and winning the most prestigious awards. As a result, Bank Aljazira has confirmed its position among the leading banks not only in Saudi Arabia but in the Middles East as well.