Omani carrier makes business class seat talk

In recent years, Oman Air has received many awards for its seats, including “Best Business Class Airline Seat in the World” for two years in a row from renowned airline quality experts Skytrax.
Coinciding with the ITB Berlin tourism fair, which ran from March 6 to 10, the national carrier of Oman, building on the popularity of its spacious and comfortable Business Class seat, made it a fun and engaging character in a two-phase Facebook campaign.
Wayne Pearce, CEO of Oman Air, comments: “Social media offers Oman Air the opportunity to engage with our customers and the world at large in a more personal, informal and often more effective way. As an airline that is built around the renowned and ancient Omani tradition of warm hospitality, we take pride in building lasting relationships with air travelers and this campaign helped us strengthen links with today’s customers, and those of tomorrow.”
Mohammed Mubarak Al-Shikely, general manager marketing of Oman Air, adds: “Facebook is a great way to communicate with customers, but to do this effectively, we need to make it both informative and fun in order to keep our audience engaged.”
He added: This initiative enabled both Oman Air’s fans and others to interact with our Business Class seat in a fun way on our Facebook page. The aim is to build and sustain strong relationships between Oman Air and our air travelers around the world.”
The first phase of the campaign saw Oman Air post a picture of the Business Class seat character on the airline’s international Facebook page.
The picture featured the seat inviting its fans to suggest a name for it.
The winner will win one Business Class ticket to any destination within the Oman Air route network.
In the second phase of the campaign, users will be able to make the seat smile with a click of their mouse, and send it on a holiday to Oman, where it will continue to explore the country.