Tawuniya most innovative insurance company of 2016

Tawuniya most innovative insurance company of 2016
Majed Al-Bahiti, marketing general manager of Tawuniya, received an award for developing an interactive digital program.
Updated 02 February 2017

Tawuniya most innovative insurance company of 2016

Tawuniya most innovative insurance company of 2016

Tawuniya was recognized for its high-quality innovative products and services, especially the “Smart Insurance” campaign, at an awards event held in Dubai on Sunday by the International Finance Magazine (IFM), the leading source of information, analysis and insights for the global finance community.
The IFM event was attended by government officials, CEOs and top executives from both the public and private sectors on local and regional levels. Dr. Obaid Al-Zaabi, CEO of the Emirati Securities and Commodities Authority; Hani R. Al-Hamli, secretary general of the Dubai Economic Council; and Saeb Eigner, chairman of Dubai Financial Services Authority, also graced the event.
Through the “Smart Insurance” campaign, Tawuniya launched its new interactive digital platform in English and Arabic. The launch of the platform supports the directive of providing insurance services through a single platform keeping in mind high information security standards. The interactive platform gives customers access to Tawuniya’s insurance packages easily and empowers them by enabling customers to directly register themselves, manage their accounts, and update insurance documents very quickly. This is indeed a realization of the website’s slogan, Tawuniya: In your hands.
Majed Al-Bahiti, marketing general manager of Tawuniya, received the award. “The IFM Award reflects Tawuniya’s leadership in the insurance sector in Saudi Arabia for the last 30 years,” he said. Al-Bahiti stressed that “this honor comes as a result of the effort and the work of all the employees at Tawuniya in understanding the needs of our customers and in enhancing the insurance experience culture. We always focus on innovating and improving insurance products to meet the needs of our customers within the three key operating segments — Medical, Motor, Property & Casualty, and by creating a number of innovative insurance packages for the SMEs sector.”
Al-Bahiti added: “Tawuniya always seeks to be closer to its customers and the statistics confirm that the claims center is settling more than 10 million claims per year, and the call center receives more than 1.5 million calls per year. These services are supported via Tawuniya’s E-store, e-mails, social platforms and 116 points of service across the Kingdom. These numbers prove that Tawuniya is the first destination for customers in the insurance sector and we are looking forward to achieving more successes in the future.”