Saudi Arabian Airlines opens office in New Delhi

The new office was inaugurated by Saudi Arabia’s Ambassador to India, Saud bin Mohammed Al-Sati, in the presence of the diplomatic corps of the embassy in India and senior officials from the airline.
Updated 12 February 2018

Saudi Arabian Airlines opens office in New Delhi

Saudi Arabian Airlines (Saudia) recently launched its new office in New Delhi, India.
The new office was inaugurated by Saudi Arabia’s Ambassador to India, Saud bin Mohammed Al-Sati, in the presence of the diplomatic corps of the embassy in India, senior officials from the airline, as well as customers and travel agents in India.
The airline’s new city office is located in the historical area, Connaught Place, in the central business district of New Delhi.
Saudia’s new head office in India is welcoming guests for all of their booking requirements with the airline. During the event, officials participated in a ribbon cutting and reveal ceremony.
Ambassador Al-Sati also invited guests for a tour of the facilities, accompanied by Saudia’s country manager in India, Ibrahim bin Mohammed Al-Qubbi, who briefed guests on the state-of-the-art Saudia fleet and new onboard services being provided to guests.
The airline’s new office includes a service counter for ticket sales, training and development, reservations, travel agents, finance, administration, and a stakeholder coordination office with the Indian aviation authority. The office provides guests with expedient services, enabled by modern electronic reservation and ticket issuing systems.
Al-Sati also spoke to guests about the developments of the national carrier of Saudi Arabia, including its updated fleet and the improved services, which reflect a comprehensive transformation plan tied to Vision 2030.
The opening of the new office serves to further reinforce the strong ties and relations between the two countries.
Saudia caters to a large number of guests from the Indian community, whether it is for Umrah and Hajj travel, or Indian expatriates who are currently employed in the Kingdom, or traveling in transit with Saudia to reach one of the Indian cities the carrier flies to.
Al-Qubbi informed guests that India is the largest country on the Saudia route map in terms of the number of destinations. Altogether, the airline flies to eight destinations in India: Mumbai, Delhi, Lucknow, Hyderabad, Bengaluru, Chennai, Trivandrum and Kochi.
He said the number of passengers, total flights and seat capacity between Saudi Arabia and India is witnessing exponential growth. The average number of weekly flights to and from India is currently 134.


Elaa to redefine corporate & government travel in KSA

Updated 20 October 2020

Elaa to redefine corporate & government travel in KSA

Seera Group, a travel services company, has announced the launch of Elaa 3.0, a digital travel management solution (TMS) that has been designed to optimize corporate and government travel bookings across Saudi Arabia.

A new dedicated portal has been launched for Elaa, Seera’s travel management company, which enables employees of partner organizations to make all their bookings and travel planning seamlessly without having to go through a tedious and costly manual process. This means reduced cost through higher levels of transparency, predefined policy setting and travel management efficiency.

“Elaa made the most of the downtime caused by travel restrictions during the pandemic by digitizing and simplifying the processes and enabling continuous improvement and innovation for its partner companies across private and public sectors,” a statement said.

The new improved platform can digitally connect everything for customers whilst supporting them in the new normal, as travel management policies, structures and strategies have changed following the COVID-19 pandemic.

Government ministries, departments and corporations with large-scale travel management requirements, can now manage all their requirements through Elaa’s new portal, which is designed as a flexible and scalable booking platform that is easy to navigate and is both time- and cost-efficient.

Abdulrahman Mutrib, executive vice president and group chief technology officer of Seera Group, said: “The new reality has brought a significant change in the travel requirements of corporate and government entities. Travel policies are constantly being updated or reviewed, and only a travel management system that can factor in these changes in real-time can add true value to organizations. Over the past years, we have been investing significantly in digitizing our processes, and we are now ready to offer the next-generation TMS system for our customers.

“The digitization of the processes, end-to-end, will mean less complexities in bookings, easy modifications and changes, as needed, and higher levels of operational efficiency. The automation of travel management, through Elaa 3.0, will lead to not only saving time but also cost advantages for the organization.”

Among the benefits for customers include search, select and booking of employee trips as a self-service, as well as a streamlined and swift digital approval process seamlessly regulated with pre-configured internal travel policies.

“With real-time tracking of booking requests, Elaa 3.0 serves as a revolutionary product in the travel market sector in the Kingdom,” a statement said.

Elaa’s highly secure and automated platform aims to redefine corporate and government travel for the new era. Elaa, meaning “trusted adviser” in Arabic, has activated a suite of internal training programs to familiarize customers on the new models that will be implemented.