Penny Appeal launches helpline for Muslim youth in UK

Penny Appeal’s Mini CEO Shakira Rahman
Updated 22 October 2019

Penny Appeal launches helpline for Muslim youth in UK

Penny Appeal’s Mini CEO, 11-year-old Shakira Rahman launched the MY (Muslim Youth) Helpline, providing listening and mental health support for young people between the ages of 11 to 24. The MY Helpline is a confidential and nonjudgmental service for young Muslims across the UK. It will provide faith and culturally sensitive support for any young Muslim facing challenges such as sexuality, family abuse, bullying and cultural or religious pressures, which affect many in modern British society.

Anyone who calls the MY Helpline will be put through to a fully trained and experienced practitioner, who will talk with each caller for as long as they wish. Practitioners will listen and support callers through the emotions they are experiencing, providing the necessary support. The MY service can also provide access to counsellors with Islamic knowledge (via email) within 48 hours. If needed, callers can be transferred to specialist organizations that can assist them with issues that require extra care. 

The helpline’s team is headed by Hinna Zafar, a qualified counsellor in psychology. 

Rahman said: “Setting up this youth line was one of my first ideas when I joined Penny Appeal. I have my mum to talk to about problems such as social media pressure, classroom bullying or body image worries. But many of my Muslim friends at school are too scared to talk to their families as they feel that they will not be understood. So I think that this line will be really helpful for my friends, and many girls and boys throughout the UK.” 


Burj Al-Arab named No. 1 city hotel in MENA

Updated 13 July 2020

Burj Al-Arab named No. 1 city hotel in MENA

Burj Al-Arab Jumeirah, the crown jewel in hospitality leader Jumeirah Group’s portfolio and global icon of luxury, has been named the No. 1 city hotel in the Middle East and North Africa (MENA) by Travel + Leisure at its World’s Best Awards.

Every year, Travel + Leisure — one of the largest travel media brands in the US — provides its 6 million plus readers the chance to have their say in choosing the most outstanding destinations, hotels, resorts, spas, airlines, cruise lines, tour operators and rental car agencies around the world as part of its annual survey. This year marks 25 years of celebrating the best in travel, with Burj Al-Arab recognized on the “World’s Best” list for its hospitality excellence, intuitive luxury service and iconic appeal.

Currently celebrating two decades of operations, the hotel is renowned across the globe for its boundary-pushing architecture and innovative design, with the team going above and beyond to create bespoke experiences for guests. It is also known for culinary excellence with a collection of restaurants led by renowned chefs and overseen by Michael Ellis, chief culinary officer and former managing director of the Michelin Guide.

José Silva, chief executive officer of Jumeirah Group, said: “Burj Al-Arab represents the very pinnacle of luxury, known world-over for its elevated design, service beyond expectations and unmatched physical spaces. International recognition such as this not only reaffirms the hotel’s iconic standing on the world map but also serves as a thank you to all those who go above and beyond, every day, to make our guests’ stay truly remarkable.”

Jumeirah Group, a member of Dubai Holding and a global luxury hotel company, operates a 6,500+-key portfolio of 26 properties across the Middle East (including the flagship Burj Al-Arab Jumeirah) Europe and Asia, with more properties currently under construction around the globe.

Prioritizing the health and safety of its guests and colleagues, Jumeirah Group has implemented a series of protective measures across all of its hotels, while strictly adhering to each market’s respective government directives. Four of its hotels in Dubai were recently awarded the Bureau Veritas SafeGuard label, with Jumeirah Al-Naseem being the first hotel in the world to receive the prestigious certification. The group is working closely with Bureau Veritas to certify its wider portfolio.

This year’s World’s Best Awards survey closed on March 2, just before widespread stay-at-home orders were implemented as a result of COVID-19. The results, therefore, reflect Travel + Leisure’s readers’ experiences before the pandemic.