SGS signs ground handling contract with Flynas

The agreement was signed by Saudi Ground Services Company Chief Executive Officer Capt. Fahd Cynndy and Bandar Al-Muhanna, chief executive of Flynas.
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Updated 05 January 2020

SGS signs ground handling contract with Flynas

The Saudi Ground Services Company (SGS), a provider of ground handling services across all airports in the Kingdom, has signed a contract worth SR1 billion ($267 million) with Flynas, the Saudi low-cost carrier, to provide ground handling services to domestic and international flights.
Under the five-year agreement, which came into effect on Jan. 1, SGS will provide ramp and passenger services to keep pace with the expansionary flight plans of Flynas at all 28 airports in the Kingdom.
The company expects the deal to enhance business sustainability, boost cash flows, and positively impact its financial results as of the first quarter of 2020.
Commenting on the agreement, SGS Chief Executive Capt. Fahd Cynndy said: “The Saudi Ground Services Company is always proud to provide ground handling services to domestic and international airlines, and today we are pleased to sign a deal with the national carrier Flynas, our success partner, to increase the operational strategy of Flynas at all airports in the Kingdom.”
He added: “The new contract is an essential part of our strategy to continue serving direct and indirect customers — airlines, passengers and logistics providers.”

The Saudi Ground Services Company is always proud to provide ground handling services to domestic and international airlines, and today we are pleased to sign a deal with the national carrier Flynas.

Capt. Fahd Cynndy, SGS Chief Executive

Bandar Al-Muhanna, chief executive of Flynas, expressed his happiness over the signing of the contract with the largest ground services providers in the Kingdom to serve guests, starting from the booking of tickets until the end of the travel journey.
Al-Muhanna added: “The Saudi Ground Services Company has the operational readiness to keep pace with the expansion plans of Flynas over the next five years.”
Flynas operates more than 1,200 flights a week to 35 domestic and international destinations on its fleet of 30 aircraft. Meanwhile, the Saudi Ground Services Company in 2019 provided ground handling services to more than 46,000 flights of Flynas at all airports across the Kingdom. Their activities range from face-to-face passenger services through seamless execution of the hundreds of complex behind-the-scenes operations that keep aircraft flying on-time, to keeping passengers and their possessions together.


Elaa to redefine corporate & government travel in KSA

Updated 20 October 2020

Elaa to redefine corporate & government travel in KSA

Seera Group, a travel services company, has announced the launch of Elaa 3.0, a digital travel management solution (TMS) that has been designed to optimize corporate and government travel bookings across Saudi Arabia.

A new dedicated portal has been launched for Elaa, Seera’s travel management company, which enables employees of partner organizations to make all their bookings and travel planning seamlessly without having to go through a tedious and costly manual process. This means reduced cost through higher levels of transparency, predefined policy setting and travel management efficiency.

“Elaa made the most of the downtime caused by travel restrictions during the pandemic by digitizing and simplifying the processes and enabling continuous improvement and innovation for its partner companies across private and public sectors,” a statement said.

The new improved platform can digitally connect everything for customers whilst supporting them in the new normal, as travel management policies, structures and strategies have changed following the COVID-19 pandemic.

Government ministries, departments and corporations with large-scale travel management requirements, can now manage all their requirements through Elaa’s new portal, which is designed as a flexible and scalable booking platform that is easy to navigate and is both time- and cost-efficient.

Abdulrahman Mutrib, executive vice president and group chief technology officer of Seera Group, said: “The new reality has brought a significant change in the travel requirements of corporate and government entities. Travel policies are constantly being updated or reviewed, and only a travel management system that can factor in these changes in real-time can add true value to organizations. Over the past years, we have been investing significantly in digitizing our processes, and we are now ready to offer the next-generation TMS system for our customers.

“The digitization of the processes, end-to-end, will mean less complexities in bookings, easy modifications and changes, as needed, and higher levels of operational efficiency. The automation of travel management, through Elaa 3.0, will lead to not only saving time but also cost advantages for the organization.”

Among the benefits for customers include search, select and booking of employee trips as a self-service, as well as a streamlined and swift digital approval process seamlessly regulated with pre-configured internal travel policies.

“With real-time tracking of booking requests, Elaa 3.0 serves as a revolutionary product in the travel market sector in the Kingdom,” a statement said.

Elaa’s highly secure and automated platform aims to redefine corporate and government travel for the new era. Elaa, meaning “trusted adviser” in Arabic, has activated a suite of internal training programs to familiarize customers on the new models that will be implemented.