Hyatt Regency program supports Saudi Vision 2030

Hyatt Regency Riyadh Olaya partnered with the Hotel and Tourism Management Institute Switzerland — Saudi Arabia (HTMi), and Education for Employment.
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Updated 18 February 2020

Hyatt Regency program supports Saudi Vision 2030

Hyatt Regency Riyadh Olaya has announced a partnership with the Hotel and Tourism Management Institute Switzerland — Saudi Arabia (HTMi), and the international nonprofit Education for Employment (EFE), in an effort to support the Kingdom’s Vision 2030. With the help of EFE and HTMi, the hotel will sponsor various groups of women throughout the year, each for four months of training at HTMi — Riyadh. The hotel will then recruit them in various departments where they will be able to contribute to the best of their abilities. 

“I’m thrilled to be here today to celebrate with the team of Hyatt Regency Riyadh Olaya their new initiative to support Hyatt’s global program ‘RiseHY,’ which is designed to introduce youth to hospitality and provide needed employment opportunities,” said Giuseppina Bavasso, Hyatt’s director of human resources — Middle East, Africa and South West Asia. “The RiseHY program builds on our long-standing commitment with our existing or new relationships with community-based organizations across the world to provide vocational training and career readiness programs. We understand the challenges young people face and we believe that hospitality is one of the few industries where entry-level opportunities can lead to long-life career chances.”

RiseHY is a global program designed to pair the hospitality industry’s career opportunities with young people who need them. As part of the initiative, Hyatt hotels around the world commit to hiring 10,000 opportunity youth by 2025.

“The Kingdom’s Vision 2030 aims to boost women’s participation in the local labor market and provide equal and rewarding opportunities for everyone, so that they may use their talents and abilities to contribute to the Kingdom’s economy,” said Walid El-Awadly, Hyatt Regency Riyadh Olaya’s general manager. “Building an inclusive and diverse workforce has always been an integral part of Hyatt’s DNA and our commitment toward RiseHY is a chance to bring employment opportunities to the members of the communities in which we operate. This commitment brings Hyatt’s purpose — to care for people so they can be their best — to life in the Riyadh community.”

Hyatt Regency Riyadh Olaya opened its doors to guests in January 2017. The hotel offers 260 guest rooms, including 39 suites, spread across 28 floors.

Hyatt Regency’s strategy is aligned with Saudi Arabia’s Vision 2030, which focuses on stimulating tourism and boosting the Kingdom’s economy. The current Hyatt portfolio in the country comprises Park Hyatt Jeddah, Jabal Omar Hyatt Regency Makkah, Hyatt Regency Riyadh Olaya, Hyatt Place Riyadh Al-Sulaimania, and Hyatt House Jeddah Sari Street.


Ascott prepares for growth in post-COVID-19 era

Updated 01 June 2020

Ascott prepares for growth in post-COVID-19 era

CapitaLand’s wholly owned lodging business unit, The Ascott Limited (Ascott), will review the design of its lodging products and services to ensure they are future-ready for continued growth in a post COVID-19 landscape.

Leveraging the existing design strengths of Ascott’s serviced residences, it aims to redefine the guest experience to take advantage of emerging trends such as the increased popularity of working from home, deeper health and safety concerns, and a rapidly digitizing world.

Kevin Goh, chief executive, lodging, CapitaLand Group and chief executive, Ascott, said: “Ascott’s serviced residences have remained resilient amid COVID-19. We continue to be the accommodation of choice by providing a safe haven for our guests who have placed their trust in Ascott. To cement Ascott’s position as a dominant lodging player and deliver more value for our guests and business partners, we are taking steps to ready Ascott for a post COVID-19 landscape. Ascott is reviewing every touchpoint within the living and workspaces of our apartments to tap on the work-from-home trend. We are also improving our digital solutions and looking at leveraging smarter technologies to provide value and safety to our guests.”

As global and domestic travel restrictions ease, the group has launched “Ascott Cares” across its properties, to reassure guests and staff of the stringent cleanliness and hygiene measures in place, as the global properties begin to welcome new and returning guests home. These measures will also be effective across Ascott’s properties within the Middle East and Turkey: Ascott Park Place Dubai, Citadines Metro Central Dubai, Ascott Tahlia Jeddah, Ascott Sari Jeddah, Citadines Al-Salamah Jeddah, Spectrums Residence Jeddah, Ascott Rafal Olaya Riyadh, Ascott Corniche Al-Khobar, Somerset Panorama Muscat, Somerset Al-Fateh Bahrain, Somerset Maslak Istanbul, and Somerset West Bay Doha.

Vincent Miccolis, Ascott’s regional GM for Middle East, Africa, Turkey and India, said: “We have implemented enhanced sanitization measures across our regional properties in the Middle East and Turkey. These include daily temperature checks, and governmental directives on leisure and health facilities. In addition, the obligatory regulations of face masks, gloves, and hand sanitizers are in place, while sterilizing efforts have been ramped up across apartments, lobbies and public utilities. Ascott has always been a trusted brand and we look forward to the same momentum, assuring our long and short stay guests of a care-free and safe haven when they come home to Ascott.”

To tap in to the work-from-home trend, Ascott is looking at upgrading its design to create a more productive workspace within the serviced apartment. Improvements to the overall ergonomics of the workspace may include better task lighting, better use of space and appropriate wall features suited for videoconferencing or webcasting.

Digital solutions and technologies may also be further deployed to provide convenience, value and safety to guests. The use of sensors at Ascott properties can offer better safety through thermal scanning or to track footfall and crowds to facilitate better safe distancing measures, as well as smarter room energy and water management.

Ascott will also increase the adoption of mobile technology, including the launch of a new mobile app later this year. A one-stop service, the app will offer guests contactless services such as contactless entry to their apartments, payments, check-in and check-out. It can also provide seamless in-room service and smart controls, management of Ascott Star Rewards loyalty points or redemption of special flash deals.