New STC digital services to assist health care providers

Riyadh Saeed Muawad
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Updated 03 June 2020

New STC digital services to assist health care providers

STC has launched four digital initiatives to assist the Kingdom’s health care providers in preventing the spread of COVID-19. The initiatives aim to effectively contribute toward facilitating the work of medical staff in hospitals and health facilities and ensuring the continuity of work remotely. These efforts come in line with the precautionary measures taken to reduce the spread of the virus in the Kingdom.

Riyadh Saeed Muawad, senior VP of Enterprise Business Unit at STC, said the digital initiatives launched by STC include the “Virtual Clinic” service, which enables communication between patients and doctors, and the EMI service for managing, storing, and displaying medical images easily and remotely. The other two initiatives are “Tari” and “Fawran.” The first allows doctors and medical health care staff to activate notifications in a manner the surpasses any other traditional system, and the second allows customers who are in businesses that deal with field, security, or emergency operations to communicate safely through the PTT (push-to-talk) method.

“These initiatives are part of the company’s efforts as a digital enabler and are in line with Saudi Vision 2030 to digitize the infrastructure of the health care sector and provide suitable services to facilitate and automate the work of our health care heroes so that we may overcome all challenges brought about by this crisis,” Muawad added.

The “Virtual Clinic” service, which is provided through STC’s cloud computing solutions, offers a medical bag to measure the patient’s vital signs at their place of residence. Through this service, doctors would be able to view and interpret a patient’s results and provide medical advice to the patient seamlessly and accurately through a video call.

The EMI service organizes the collection and retrieval of medical images either across departments of the same health care facility or between several health care facilities in an integrated manner and with the right information systems. This leads to improving the patient’s experience and reducing the time needed by medical staff to issue medical imaging reports in a way that helps them make medical decisions effectively and flexibly. 

The service is available in several geographical locations using cloud computing to provide data transfer and security to all beneficiaries.

The “Tari” service improves sending notifications and enhances reliability. The service operates through a range of notification channels that can be customized, such as an app, SMS messages, emails, machine communications, and Tera SDS. All of these channels save time, increase effectiveness, and assist medical facilities accelerate the time needed to provide health care for emergency cases.


Digital transformation to create 1 million Saudi jobs

Updated 21 September 2020

Digital transformation to create 1 million Saudi jobs

Speakers and experts at an international conference revealed that an estimated 1 million jobs are expected to be created in the Kingdom over the next five years, due to the acceleration of digital transformation in several industries and sectors during the COVID-19 pandemic.

Nasser bin Suleiman Al-Nasser, chief executive of the STC Group and head of the Digital Transformation Working Group of the Saudi B20 business group, participated in an interactive session titled “Digital Transformation: The Future After the COVID-19 Pandemic,” which was held recently and included the participation of representatives from the B20 business group in 20 countries.

Al-Nasser explained that future jobs will depend entirely on technology and innovation, noting the gender disparity in the field of technology. It is therefore significant to empower women entrepreneurs and work together with governments to create targeted employment programs, designed to involve and qualify women in the technical sector while encouraging their promotion to leadership positions.

“We need to ensure that young women receive training and guidance when they enter the job market or start their own businesses, and the Kingdom has adopted many initiatives and investments to qualify young men and women through education,” he said. “In 2019, the Kingdom allocated SR1 billion ($266 million) to support universities in preparing students for the job market.”

The Saudi B20 and OECD (Organization for Economic Cooperation and Development) organized a virtual meeting, where a number of key government actors and G20 members presented recommendations and exchanged experiences on future investments, digital transformation, sustainability and 5G-based digital solutions.

The Saudi business group is committed to providing recommendations that promote the implementation of robust policies through transparent dialogue and constructive cooperation with all relevant parties, supported by a group of international organizations that act as knowledge and communication experts. It is the official platform of the business community at the G20 summit, and plays a representative role for the private sector before the group.

Maadad Al-Ajmi, head of the working group of the B20 Saudi Arabia Integrity and Compliance and vice president and general counsel for legal affairs at STC, participated in a session dedicated to compliance and integrity. Nasser Al-Jareed, head of the Workers’ Communication Group of the B20 and director of the Workers’ Committees Support Program at STC, was also a participant.

The Kingdom has taken qualitative steps toward ensuring a speedy development toward digital transformation through the adoption of state-of-the-art telecommunications and ICT technology, thereby facilitating the transformation toward a knowledge economy and e-commerce. These efforts ultimately aim to achieve higher satisfaction rates and quality of living for both citizens and residents, facilitating their everyday lives.