COVID-19 testing facility ready at Heathrow

Inside the new testing area in Terminal 2, Collinson nurses will be on hand to assist in taking a swab within the facility, which is then transported by Swissport staff to a specifically dedicated Collinson biotech lab near Heathrow.
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Updated 23 August 2020

COVID-19 testing facility ready at Heathrow

Collinson and Swissport have announced their facility for COVID-19 testing is set up and ready for use at Heathrow Airport. The facility in Terminal 2 enables arriving passengers to be tested for COVID-19 upon landing and know just hours later if they have tested positive. More than 13,000 passenger tests can be carried out each day using the existing facility, which can be further scaled with demand. It is hoped that with approval from the government, people testing negative during the process will be allowed to exit quarantine early.

Heathrow CEO John Holland-Kaye said: “Testing will not only avoid the ‘quarantine roulette’ that so many passengers faced in Spain and France, it will also open up flights to key trading partners such as the US, Canada and Singapore.”

The announcement that the testing facility is ready, comes as airport-based COVID-19 testing is embraced by more than 30 countries around the world, helping to get the travel industry back up and running while safeguarding public health. PCR testing at the border has been extensively trialed internationally, in locations with very strong scientific oversight such as Germany, and found to be safe. It has now been rolled out in France, Iceland and Austria and at more than half the world’s busiest airports including Paris Charles de Gaulle, Tokyo Haneda and Dubai International.

The proposed pilot is set to focus on a two-test model, with the first test taken at the testing facility on arrival and then a second confirmatory test to follow a few days after the first. With government approval, travelers who test negative to both tests would then be released early from quarantine.

“The government’s own research shows that a double test has a high level of accuracy in screening for COVID-19. This facility is an oven-ready opportunity to see how Britain can safely reopen for business, as other countries are doing,” said Holland-Kaye.

The UK is now in the position to benefit from the experience of other markets and implement inbound PCR testing to safely restart more of the travel sector including “red” listed countries and long-haul routes. The positive economic impact will be significant. Six more countries were recently added to the UK’s “red” list, including France — the UK’s fourth largest trading partner and the second most important tourist market for the UK.

“Airport testing is still the most viable solution to increasing travel while keeping virus spread low,” added David Evans, joint CEO at Collinson. “We’re pleased to announce that our solution is ready to give a massively needed boost to international trade as well as inbound business and leisure travel, crucial to the recovery of so many sectors.”


Ritz-Carlton, Riyadh celebrates Global Customer Appreciation Week

Updated 29 November 2020

Ritz-Carlton, Riyadh celebrates Global Customer Appreciation Week

  • Team members representing each department participated in a citywide series of sales calls, and visual and hybrid meetings

The Ritz-Carlton, Riyadh celebrated the Global Customer Appreciation Week with an event giving the men and women of the hotel a unique opportunity to show their appreciation for the support and continued patronage of the property by the top international and local clientele. 

Team members representing each department participated in a citywide series of sales calls, and visual and hybrid meetings, highlighting the Ritz-Carlton service directly to client offices and local associations.

The sales team expressed their appreciation by surprising their clients with luxurious boxes of handcrafted oriental sweets and travel kits given personally to their offices. The Ritz-Carlton, Riyadh then wrapped up the week with a creative digital invitation, dedicated to their contacts and bookers to the hotel, for a gala dinner experience of its famous Seafood Night at the award-winning venue, Al-Orjouan Restaurant.

“This is an exciting week for the Marriott Family, as we celebrate the Global Customer Appreciation Week. We truly missed our loyal guests and partners and this is an exciting opportunity to regather after the tough situations caused by the global pandemic. As always, we pledge to provide the finest personal services and facilities for our guests to enjoy the warm, relaxed yet refined ambiance at The Ritz-Carlton, Riyadh,” said Mohammed Marghalani, general manager of The Ritz-Carlton, Riyadh.

Located within 52 acres of luxuriantly landscaped gardens, the hotel offers 493 rooms and suites, 5,800 square meters of meeting and event space, and numerous onsite fine-dining options. It is prominently situated next to the Diplomatic Quarter and adjacent to the King Abdul Aziz Convention Center, one of the largest in the region and host to international summits and conferences.