Arab National Bank (ANB) has rolled out a smart app for its TeleMoney service to empower customers to execute international money transfers instantly online at any time, anywhere in an easy and convenient manner, using their smart devices.
ANB’s managing director and CEO Obaid Alrasheed said: “The launch of this app is part of a package of quality initiatives and steps we are taking to implement our digital transformation strategy and enrich the customer experience, through the introduction of innovative and smart solutions.”
The new app comes with many cutting-edge technological features to afford users flexibility, simplicity, speed and enhanced control to transfer funds in an instant and secure manner without going to the TeleMoney centers.
The app supports fast login with the user’s fingerprint or face ID, while maintaining the highest security standards, augmented by a feature that allows users to enable/disable cards used to transfer funds and change their PINs. The app comes with many built-in features and a user scope improving the level of control, including enabling the user to open a TeleMoney account and sign up for the service, add beneficiaries, make transfers, top up the account with a Mada card, pay invoices and settle government payments easily. The app comes bundled with special offers and incentives.
ANB is a major provider of international remittance services in Saudi Arabia through TeleMoney, which was launched at the outset of 1992. The service provides customers with multiple transfer options through ANB’s electronic channels including ATM, TeleMoney Express Terminals deployed at its centers, ANB Mobile and ANB Net, in addition to using a TeleMoney Express or salary card. There are 86 dedicated TeleMoney centers spanning the Kingdom.
Beneficiaries can collect the transfer proceeds through either of three convenient options: Credit to the account, cash pickup at the correspondent’s counter or door-to-door delivery.