RIYADH: Saudi air carrier flynas, which is the leading low-cost airline in the Middle East, recently received the aviation industry’s most anticipated honor — the APEX Official Airline Ratings. It is the first airline rating program based solely on certified passenger feedback.

flynas was ranked in the 4-star low-cost carrier category, the highest category of low-cost airlines in the world, ushering a new level of success for flynas.

The assessment by the Airline Passenger Experience Association (APEX), which is a network of leading airlines, suppliers, and industry-related companies, is based entirely on passenger experience. It includes passenger feedback on more than 1 million flights worldwide. The rating is the first of its kind for an airline based entirely on documented responses from passengers. An external audit firm audited the assessment results, which divided the airlines into four categories.

“flynas is proud of this new achievement, as it expresses the passengers’ satisfaction and the distinction among many competitors. This credit adds to the many accomplishments and awards that flynas has achieved in previous years. It aspires to keep this success story going as a certificate of confidence in the services it provides,” flynas said in a statement.

The Saudi national carrier is classified as one of the top 10 low-cost airlines in the world, a position it has achieved through operational efficiency and outstanding service to its guests.

It was also ranked as the leading low-cost airline in the Middle East by the World Travel Awards for seven consecutive years and was named the best low-cost airline in the Middle East for 2017, 2018, 2019, and 2021 by Skytrax International Award.