Bupa Arabia for Cooperative Insurance has announced that its healthcare arm, Bupa CareConnect, has won two prestigious awards at the third Council of Health Insurance Excellence Awards 2024. The awards affirm its leadership in digital healthcare innovation and sustainable healthcare practices in the Kingdom.
The high-profile awards ceremony was held under the patronage of Minister of Health Fahad AlJalajel and convened senior healthcare executives, policymakers, and innovators from across the Kingdom and the broader region.
Bupa CareConnect won in two categories: Innovative Sustainability for Private Providers and Digital Innovation in Healthcare for Private Providers. These accolades highlight the company’s pioneering efforts to harness cutting-edge technologies and deliver patient-centric solutions that align with the health and well-being priorities of Saudi Vision 2030.
“This recognition reaffirms our belief that impactful healthcare begins with innovation rooted in human needs,” said Tal Nazer, CEO of Bupa Arabia. “We’re proud to lead this transformation and extend our gratitude to every member of our Digital Clinic team and our partners who contributed to this success.”
The CEO said that the company aims to create a holistic, patient-first experience powered by digital tools, greater flexibility, and seamless accessibility — without the need for pre-approvals. “We are redefining access to healthcare by making it seamless, personalized, and responsive,” he said.
Nazer also commended the CHI for its efforts in promoting a sector-wide culture of excellence through a national platform that recognizes innovation and value-based care.
Bupa Arabia’s Digital Clinics have become a benchmark for virtual healthcare delivery, offering real-time consultations across more than 10 specialties and enhanced user experiences powered by AI-driven claims processing and smart digital platforms.
These innovations enable patients to navigate their healthcare journeys more efficiently while expanding sustainable access to high-quality care.
“This award is a tribute to the commitment and compassion of our medical professionals, who are at the heart of everything we do,” said Dr. Abdullah Khafagy, executive medical director of Bupa CareConnect. “It motivates us to continue elevating standards in preventive, tech-enabled healthcare.”
Bupa Arabia has a long-standing track record of excellence at the CHI Excellence Awards. In 2023, the company secured six awards, including Health Insurer of the Year, Best Customer Experience, and Digital Excellence, along with individual honors such as CEO of the Year, Women Leader of the Year, and Young Achiever of the Year.
