JEDDAH, 19 December 2006 — The InterContinental Jeddah Hotel has deployed a converged network from Nortel to support advanced IP-based communications such as high-speed Internet access, unified messaging and mobility for guests while driving staff efficiency and productivity. The new network was deployed with Nortel’s regional channel partner Baud Telecom Company.
“InterContinental Jeddah Hotel takes very seriously the combination of tradition, innovation and excellence,” said Bander Al-Harbi, director of operations and general manager, Intercontinental Jeddah Hotel. “Our guests, whether traveling for business or pleasure, continuously demand the highest level of communications services. Total connectivity allows them to have secure and reliable connections to their respective corporate networks and to the Internet.”
The InterContinental’s new voice and data network uses 64 wireless access points throughout the hotel to provide continuous mobile voice communications even in areas such as the basement, kitchen and garages where traditional cellular solutions often do not reach. The hotel can now offer high-speed Internet access in all of its 360 rooms and wireless connectivity in its lounges. Personnel can also roam throughout the hotel premises and remain accessible to guests and colleagues through a single mobile device which replaces separate pagers, cordless phones or walkie talkies.
InterContinental Jeddah Hotel benefits from the seamless integration of a VoWLAN IP telephony solution from Nortel with the IP Nortel Communication Server (CS) 1000. The CS 1000 IP telephony system supports extensive hotel telephony features and applications such as the Hospitality Messaging Server 400 (HMS 400) for staff and guest messaging, automatic wake-up calls and housekeeping room status management.
The mission critical data network consists of Nortel Ethernet Routing Switches (ERS) 5520, which deliver Power over Ethernet (PoE) to the Edge. The hotel guest rooms and other hotel areas are equipped with the color touch screen Nortel IP phone 2007 that provides a single portal to all guest services information and telephony services and delivers interactive guest services.