JEDDAH, 17 March 2007 — As a result of recent product developments and continuous system upgrades, the National Commercial Bank (NCB) has been presented with the “Best Electronic Trading Services in the GCC” Award at the 2nd Capital Markets Forum held in Dubai on March 3-5.
Hani Al-Shuwiaier, head of NCB Brokerage Division, said “awards such as this one are always gratifying because they come as recognition of the skills and forward thinking of my team. At NCB, our long and unmatched experience of meeting the needs of our Saudi customers has enabled us to tailor our electronic trading services to exactly what they want — a user-friendly online service and an easy to use IVR telephone service — both of which can be accessed anywhere at anytime.” Al-Shuwiaier added that “NCB Brokerage was the first — and still is — the only bank in the Kingdom to offer an IVR (Interactive Voice Recognition) telephone trading service, It is our constant drive to provide the most superior electronic trading services that has won us this award and I thank the organizers of the Capital Markets Forum for their recognition of NCB’s leading position among financial institutions in the GCC.”
He further said that “we fully understood that the market dynamic would change with the introduction of online services, therefore we took all the necessary steps to enhance our offering of products and services with new features and initiatives which were developed based on our deep understanding of our customers’ needs and their trading behaviors.” NCB Brokerage offers various ways of trading including customer lounges, telephone and fax trading, through IVR, and an online Tadawul service which was recently relaunched with advanced features called Tadawul Plus.
With Plus, the interface and speed of connection have been considerably improved and a number of new features have been added making Tadawul Plus an even more user friendly tool.”
NCB is considered to be the Kingdom’s most trusted and forward-looking investment partner with almost three decades of experience going back to 1979 when it became the first Saudi bank to develop mutual funds for investors, the year in which it launched the Kingdom’s first investment fund.