It extended financial assistance of more than SR58 million to more than 37,000 families through 3,380 volunteers (both male and female), the ministry said in a report presented Thursday to Makkah Gov. Prince Khaled Al-Faisal.

The report highlighted the efforts exerted by the ministry and the public and private welfare and relief societies under its supervision to provide relief to the suffering of the flood victims.

The report was presented to the governor by Abdullah bin Ahmad Al-Tawi, director of social affairs in Makkah province, and Badr Al-Sihaqi, director of the ministry's department of welfare societies. Jeddah Gov. Prince Mishaal bin Majed attended the ceremony.

Prince Khaled Al-Faisal commended the ministry for the great role it had played during the rain and flood crisis to alleviate the troubles of the victims.

According to the report, the ministry distributed its work during the crisis into six phases that started with the formation of a committee for coordination with other welfare societies in Jeddah and the setting up of a number of executive committees to provide relief material and coordinate voluntary work.

Another committee to organize work was established during this phase to assess the daily needs of the victims especially in the relief and health domains.

In the second phase, the ministry decided to keep all the relief material at the Jeddah Convention and Exhibition Center (JCEC) and to classify the most hit areas. During this stage, the field supervisors were spread among hard-hit locations to assess needs and coordinate efforts of the welfare societies and relief workers.

The report said the third stage of the ministry's work started with a meeting held by Social Affairs Minister Yousuf Al-Othaimeen with the main committees to discuss the progress of the relief work. The minister also met with the welfare societies to discuss the requirements of the victims.

At this stage, the ministry provided SR33 million to be paid in cash to the victims. The ministry divided the charity organizations at this phase into relief and health bodies to facilitate their activities.

In the fourth phase, the relief supplied were distributed among charity organizations.

The report also said during the crisis, the ministry used the Sphere program to face crisis and catastrophes. The ministry's staff was trained on the use of this international project. The ministry’s staff were given proper training in relief work.