Airport passenger satisfaction grows in Saudi Arabia

Passengers were asked about cleanliness, airport services and travel and ground services procedures. (SPA)
Updated 06 March 2019

Airport passenger satisfaction grows in Saudi Arabia

  • The satisfaction rate at Madinah airport rose to 78 percent, an increase of 1 percent from January

RIYADH: Passenger satisfaction rose last month by 1 percent at Saudi Arabia’s international airports, up from 73 percent in January, the General Authority of Civil Aviation (GACA) said on Tuesday.
GACA surveyed 400,000 passengers in February at King Khalid International Airport in Riyadh, King Abdul Aziz International Airport in Jeddah, King Fahd International Airport in Dammam, and Prince Mohammad bin Abdul Aziz International Airport in Madinah.
Passenger satisfaction with services at Riyadh airport increased by 3 percent in February, from 73 percent in January, while the satisfaction rate at Jeddah and Dammam airports remained flat at 59 percent and 76 percent.
The satisfaction rate at Madinah airport rose to 78 percent, an increase of 1 percent from January.
Passengers were asked about cleanliness, airport services and travel and ground services procedures. More than 600,000 people were surveyed in January.


Saudi deputy defense chief receives Yemeni president

Updated 26 November 2020

Saudi deputy defense chief receives Yemeni president

RIYADH: Saudi Arabia's Deputy Defense Minister Prince Khalid bin Salman received Yemen’s President  Abed Rabbo Mansour Hadi on Wednesday.
Prince Khalid said they discussed the situation in Yemen. The minister also reaffirmed the commitment of the leadership of the Kingdom to the stability of Yemen.
In a tweet, early on Thursday, the minister said to the president that the Saudi leadership wanted security and progress for the Yemeni people. He assured the president that implementing of the Riyadh Agreement will move forward to promote peace and stability,  prioritizing the interest of Yemeni people.