Airport passenger satisfaction grows in Saudi Arabia

Passengers were asked about cleanliness, airport services and travel and ground services procedures. (SPA)
Updated 06 March 2019

Airport passenger satisfaction grows in Saudi Arabia

  • The satisfaction rate at Madinah airport rose to 78 percent, an increase of 1 percent from January

RIYADH: Passenger satisfaction rose last month by 1 percent at Saudi Arabia’s international airports, up from 73 percent in January, the General Authority of Civil Aviation (GACA) said on Tuesday.
GACA surveyed 400,000 passengers in February at King Khalid International Airport in Riyadh, King Abdul Aziz International Airport in Jeddah, King Fahd International Airport in Dammam, and Prince Mohammad bin Abdul Aziz International Airport in Madinah.
Passenger satisfaction with services at Riyadh airport increased by 3 percent in February, from 73 percent in January, while the satisfaction rate at Jeddah and Dammam airports remained flat at 59 percent and 76 percent.
The satisfaction rate at Madinah airport rose to 78 percent, an increase of 1 percent from January.
Passengers were asked about cleanliness, airport services and travel and ground services procedures. More than 600,000 people were surveyed in January.


Abdullah bin Mufreh Al-Dhayabi, president of Tabuk University

Updated 11 December 2019

Abdullah bin Mufreh Al-Dhayabi, president of Tabuk University

  • Al-Dhayabi began his academic career as a lecturer at KAU
  • Al-Dhayabi is a member of the higher committees for female colleges in the Kingdom

RIYADH: Dr. Abdullah bin Mufreh Al-Dhayabi has been the president of Tabuk University since October 2017.

Prior to that, he was the deputy head of educational affairs at King Abdul Aziz University (KAU) in Jeddah, where he served in the position for one year. 

He has also been the chairman of the promotion and job competition committee, as well as the safety committee, at Tabuk University since November 2012. 

Al-Dhayabi began his academic career as a lecturer at KAU, where he received his bachelor’s degree in mathematics from the College of Science. 

He later traveled abroad to pursue his higher education, earning his master’s degree in mathematics from the University of Missouri, US. He obtained his doctorate from the University of Birmingham, UK.

After that, he returned to the Kingdom and joined KAU as an assistant professor. He remained in that position from 2005 to 2010, then served as an associate professor between 2010 and 2014.

Al-Dhayabi is a member of the higher committees for female colleges in the Kingdom and the community colleges higher committee at the Ministry of Higher Education.

He congratulated King Salman on the release of the government’s annual budget for 2020.

“Approximately one-fifth of the budget is allocated to education, which reflects the leadership’s keenness to invest in the human element through education and training ... to open new horizons and job opportunities for Saudi youth and encourage them to invest in the diverse resources in the Kingdom,” Al-Dhayabi said.