Companies bet on AI to track social distancing, limit liability

Companies bet on AI to track social distancing, limit liability
People ride a subway with social distancing signs on the floor. Reuters Women practicing social distancing in a subway train in Milan. (AP)
Short Url
Updated 28 April 2020

Companies bet on AI to track social distancing, limit liability

Companies bet on AI to track social distancing, limit liability

OAKLAND, CALIFORNIA: Stores and workplaces eager to avoid spreading the novel coronavirus are equipping existing security cameras with artificial intelligence software that can track compliance with health guidelines including social distancing and mask-wearing.

Several companies said the software will be crucial to staying open as concerns about COVID-19, the respiratory illness caused by the virus, persist around the world. It will allow them to show not only workers and customers, but also insurers and regulators, that they are monitoring and enforcing safe practices.

“The last thing we want is for the governor to shut all our projects down because no one is behaving,” said Jen Suerth, vice president at Chicago-based Pepper Construction, which introduced software from SmartVid.io this month to detect workers grouping at an Oracle Corp. project in Deerfield, Illinois.

Samarth Diamond plans to deploy AI from Glimpse Analytics as soon as its polishing factory reopens in Gujarat, India, while two Michigan shopping centers owned by RPT Realty will have distancing tracking from RE Insight in two weeks.

Buyers expect the technology will work because they already have used similar tools to profile shoppers entering stores and find helmet scofflaws on construction sites.

But some technology consultants that advise retailers and office landlords have cautioned clients against introducing new technology at a chaotic time and investing in tools that may be needed only for a period of months. Privacy activists concerned about increasingly detailed tracking of people also are urging businesses to limit use of the AI to the pandemic.

“The question becomes whether the tech remains after the public health problem goes away, and that is the real privacy fear,” said Al Gidari, a privacy expert at Stanford Law School. “Video in the store today to ensure social distancing remains to identify shoplifters tomorrow.”

Reuters spoke with 16 video analytics companies, many of them startups with a few million dollars in annual revenue, that have added offerings because of the coronavirus. Their systems can be set to produce daily reports, which site managers can use to correct recurring problems and document compliance.

Most work on a branch of AI technology known as computer or machine vision in which algorithms are trained on image libraries to identify objects with confidence of 80 percent or higher.

Several customers said the technology, which can cost $1,000 or more annually to analyze data from a handful of off-the-shelf video cameras, is cheaper than dedicating staff to standing guard. It also can be safer, as some guards enforcing distancing have clashed with people protesting safety measures, they said.

Pepper Construction’s Suerth said its SmartVid system has not flagged crowding issues yet because staffing has been limited. But Suerth said that as more crews arrive, the company will look at trends to issue reminders at “toolbox talks.”

“It’s another set of eyes on the site,” Suerth said, adding that software is less prone to mistakes than people and the “accuracy we’re seeing is really high.”

Samarth Diamond manager Parth Patel said he could adjust procedures when the software identifies spots where his 4,000 workers are clumping together in busy areas. People tagged as not having masks quickly would be offered one by a team reviewing camera feeds, Patel said.

“It will surely be helpful for the safety of employees and their comfort level, and it will be helpful to show it to authorities that we are adhering” to regulations, Patel said.

Patel said he has confidence in the algorithms after his family successfully used computer vision last year at supermarkets it owns to count female shoppers and decide where to stock a new line of dresses.


SAMA calls for more M&A deals in insurance sector

The Saudi Central Bank (SAMA) has issued a statement encouraging companies in the insurance sector to consider merger and acquisition (M&A) deals. (Shutterstock/File Photo)
The Saudi Central Bank (SAMA) has issued a statement encouraging companies in the insurance sector to consider merger and acquisition (M&A) deals. (Shutterstock/File Photo)
Updated 10 min ago

SAMA calls for more M&A deals in insurance sector

The Saudi Central Bank (SAMA) has issued a statement encouraging companies in the insurance sector to consider merger and acquisition (M&A) deals. (Shutterstock/File Photo)
  • Through mergers, SAMA said it aims to improve customer service and efficiency, and reduce costs
  • M&As can make sector more competitive and strengthen its financial position, it added

RIYADH: The Saudi Central Bank (SAMA) has issued a statement encouraging companies in the insurance sector to consider merger and acquisition (M&A) deals.

SAMA stressed the sector’s importance to the Saudi economy, and the part it plays in the government’s Financial Sector Development Program.

SAMA cited the merger of Walaa Cooperative Insurance and Metlife AIG ANB Cooperative Insurance, and of Gulf Union National Cooperative Insurance and Al-Ahlia Insurance, as successful examples of such deals and how they helped boost the financial solvency of the companies involved by improving the insurers’ capital.

Research shows that M&As can make the sector more competitive and strengthen its financial position.

Through the M&As, SAMA said it aims to improve customer service and efficiency, and reduce costs.

Last year proved to be “eventful” for M&As in the Middle East and North Africa, in particular the Kingdom, said Bader Alamoudi, senior country officer for JP Morgan Saudi Arabia.

He told Argaam in December that M&A activity was driven by companies looking to streamline costs and boost efficiency and optimization, particularly during periods of prolonged uncertainty.

“As in previous years, the financial sector has been one of the most active in terms of M&A activity in the region during 2020,” he said.

“The consolidation theme has created a ripple effect on other sectors, including energy, real estate etc., where we have started to witness heightened activity. I believe such activity will continue next year as well.”

Also notable were the stimulus packages provided by SAMA, which proved to be an immense source of cash flow that helped ease the payment burden on firms.

Alamoudi told Argaam that he expected the improvement in oil prices to rekindle retail confidence and fuel investment banking activities. “2021 is going to be a very interesting year with lots happening across all lines of business,” he said.