SBM recently held an IBM “Tivoli enterprise systems management’ seminar in Riyadh, which was marked by the introduction of the company’s first set of software and services to help IT specialists, managers, security specialists, as well as others involved in systems integration. “The IBM Tivoli software is a recognized leader in intelligent management software and has been ranked as the No. 1 vendor for performance and availability management software in 2004,” the seminar presenter said. Tivoli delivers another major step in helping customers transform their business operations into an “On demand” environment. Customers can evaluate their business designs, processes and infrastructure to build responsive and programmed IT environments. “With this software, customers will no longer have to manually design IT processes individually within their own operational servers and then hand-code their integration across different departments. This approach also minimizes disruptions caused by common IT changes,” he added.