RIYADH, 10 June 2007 — Etihad Etisalat (Mobily) yesterday announced the addition of online payment via credit card through its secure website.
Visa and MasterCard credit cardholders can now pay their bills through Mobily’s ePortal customer care facility, bringing the number of payment channels to five. Mobily customers visiting showrooms can pay cash, through credit and debit cards, with the assistance of a customer service representative, or they can serve themselves and use Mobily auto machines — ATM-like terminals that accept bills and automatically debit customer accounts with payments.
Visa and MasterCard holders seeking to pay their bills through Mobily’s secure website, need to register for online service by visiting (www.mobily.com.sa), then wait for 24 hours for bill presentation. If a customer has already registered for online service, they can pay their bill by going to the billing and payment section of the online service facility and then choosing credit card payment. Once inside that section, a new credit card can be set up for payment.
In order to guard against fraud, daily payment limits have been capped at SR1,000, regardless of how many lines a customer has. Also, credit card details are not stored online, hence customers cannot setup credit card for automatic payment. Each credit card has to be authorized each time it is used for payment.