The smartphone has just got smarter with the faster, easier and more convenient mobile check-in from Marriott Hotels, the signature brand of Marriott International.
Mobile check-in is now available at 20 additional Marriott hotels in 19 countries, including the UK, Mexico, the UAE and India. First launched at 329 hotels in the US and Canada, the mobile check-in feature on the Marriott Mobile App has expanded internationally, representing the broadest mobile offering of its kind in the lodging industry.
According to research by GroupM Next, 57 percent of business travelers aged 21-39 use their smartphone to book a hotel. These younger travelers are also more likely to use mobile devices to enhance their travel experiences. Marriott Hotels expects to complete the full global roll out of mobile check-in at all 500 hotels, as well as offer check-out functionality, in the first half of 2014.
With the Marriott Mobile App, check-in is simple. Marriott Rewards members, who have downloaded the app, can check-in through a smart phone as early as 4 p.m. the day before arrival, receiving an automatic notification when the room is ready. On arrival, Marriott Rewards guests simply go to the expedited mobile check-in desk where a key card will be ready and waiting.
“As Marriott developed the app and tested mobile check-in, we engaged customers, asking for their feedback to perfect the experience and learn what mattered most to them,” said Paul Cahill, SVP brand management for Marriott Hotels.
“Mobile check-in is just the start. Our guests are more mobile and global than ever before and technology is increasingly important to them, which is why we will add check-out next year. We will continue to solicit feedback from our guests as we enhance the travel experience with Marriott.”
Marriott mobile check-in available in 19 countries
Marriott mobile check-in available in 19 countries










