The Company for Cooperative Insurance (Tawuniya) has been recognized as the “Best Insurance Company Offering Electronic Services” in Saudi Arabia in 2019, by Global Banking and Finance Review.
A judging committee analyzed Tawuniya on the quality of its electronic services, development of its communication and technical systems and customer experience.
The company had embarked on a process of digital transformation that saw continuous development of its information infrastructure and the upgrade of systems and applications.
Tawuniya has succeeded in raising the level of cybersecurity and has consistently developed electronic services to meet the expectations of its customers.
Majed Al-Bahiti, vice president of marketing and communication at Tawuniya, said: “This award is an addition to the many awards and accolades Tawuniya has earned over the years. It is a recognition of the company’s efforts in line with the complete transformation of all operations and insurance services using modern IT and communication systems, which has enabled the provision of services to customers at any time, from anywhere and using all devices.”
He added: “This award is also a validation of the success of our strategic vision to keep up with the developments in the market and support society, the economic and regulatory environment through the support of digital transformation and innovation. We are constantly developing products and services, and establishing modern channels that allow the use of advanced information and communication technologies to sell insurance products, improve services and upgrade technical capabilities and skills, and continue to empower Saudi talent to work in the insurance sector.”
Tawuniya recently became the first insurance company in the Kingdom to be granted the ISO 27001 international certificate for electronic information security.