Saudi ministry offers Hajj hotline and ‘Fatwa Robot’ service

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The robot will provide pilgrims under the Custodian of the Two Holy Mosques’ guests program with fatwas and other religious advice. (SPA)
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The robot will provide pilgrims under the Custodian of the Two Holy Mosques’ guests program with fatwas and other religious advice. (SPA)
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The robot will provide pilgrims under the Custodian of the Two Holy Mosques’ guests program with fatwas and other religious advice. (SPA)
Updated 11 August 2019

Saudi ministry offers Hajj hotline and ‘Fatwa Robot’ service

  • There is a version of the remote-controlled Fatwa robot designed for people with special needs

JEDDAH: The Saudi Ministry of Islamic Affairs is offering a free hotline to answer all questions related to pilgrimage rituals on the contact number 8002451000.
The service covers eight languages, including Arabic, English, French, Urdu, Turkish and Indonesian. 
Pilgrims can choose to listen to electronic messages about the rites of Hajj and Umrah, general messages from the ministry and rulings from the permanent committee of religious researchers.  
Moreover, they can speak directly to one of the ministry’s Islamic guidance representatives, who are available 24 hours a day. 
The team is made up of dozens of religious preachers who will provide information on Hajj procedures and answer all queries. 
The ministry has offered this service for six years in a row. When it first started, the hotline only provided 8 hours of contact time. 
The average number of calls per day exceeded 1,030 during last year’s Hajj.

1,030

Average number of calls per day exceeded during last year’s Hajj.

The ministry has also launched the “Fatwa Robot” service.
The robot will provide pilgrims under the Custodian of the Two Holy Mosques’ guests program with fatwas and other religious advice.
Users will be able to connect through video calls with a group of Muftis in the Ministry of Islamic Affairs to access fatwas and advice in a number of languages.
There is a version of the remote-controlled Fatwa robot designed for people with special needs.


Saudi Arabia appoints new FM, transport minister

Updated 39 min 52 sec ago

Saudi Arabia appoints new FM, transport minister

  • Saudi Arabia appointed Prince Faisal bin Farhan Al-Faisal foreign minister
  • Saleh bin Nasser Al-Jasser was appointed transport minister

RIYADH: Saudi Arabia appointed Prince Faisal bin Farhan Al-Faisal foreign minister and Saleh bin Nasser Al-Jasser transport minister, according to royal decrees published by Saudi Press Agency on Wednesday.

Amongst the other decrees, Saleh Mohammed Al-Othaim was appointed deputy head of the Saudi Data and Artificial Intelligence Authority, whilst Abdullah bin Sharaf Al-Ghamdi was appointed head of the Saudi Data and Artificial Intelligence Authority.

Tariq Abdullah Al-Sheddi was appointed head of the National Data Management Office, and Essam Abdullah Al-Waqit was appointed director of the National Information Center. 

Ibrahim Al-Assaf was relieved of his post as Saudi minister of foreign affairs, and Nabil bin Mohammed Al-Amoudi was relieved of his position as minister of transport.