Saudi ministry offers Hajj hotline and ‘Fatwa Robot’ service

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The robot will provide pilgrims under the Custodian of the Two Holy Mosques’ guests program with fatwas and other religious advice. (SPA)
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The robot will provide pilgrims under the Custodian of the Two Holy Mosques’ guests program with fatwas and other religious advice. (SPA)
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The robot will provide pilgrims under the Custodian of the Two Holy Mosques’ guests program with fatwas and other religious advice. (SPA)
Updated 11 August 2019

Saudi ministry offers Hajj hotline and ‘Fatwa Robot’ service

  • There is a version of the remote-controlled Fatwa robot designed for people with special needs

JEDDAH: The Saudi Ministry of Islamic Affairs is offering a free hotline to answer all questions related to pilgrimage rituals on the contact number 8002451000.
The service covers eight languages, including Arabic, English, French, Urdu, Turkish and Indonesian. 
Pilgrims can choose to listen to electronic messages about the rites of Hajj and Umrah, general messages from the ministry and rulings from the permanent committee of religious researchers.  
Moreover, they can speak directly to one of the ministry’s Islamic guidance representatives, who are available 24 hours a day. 
The team is made up of dozens of religious preachers who will provide information on Hajj procedures and answer all queries. 
The ministry has offered this service for six years in a row. When it first started, the hotline only provided 8 hours of contact time. 
The average number of calls per day exceeded 1,030 during last year’s Hajj.

1,030

Average number of calls per day exceeded during last year’s Hajj.

The ministry has also launched the “Fatwa Robot” service.
The robot will provide pilgrims under the Custodian of the Two Holy Mosques’ guests program with fatwas and other religious advice.
Users will be able to connect through video calls with a group of Muftis in the Ministry of Islamic Affairs to access fatwas and advice in a number of languages.
There is a version of the remote-controlled Fatwa robot designed for people with special needs.


Saudi minister hails ‘special relationship’ with Japan

Updated 22 October 2019

Saudi minister hails ‘special relationship’ with Japan

  • “We share common values,” said Majid Al-Qasabi

TOKYO: Saudi Arabia has a “special relationship” with Japan, which is “reliable strategic partner and friend” of the Kingdom, the Saudi Minister for Commerce and Investment Majid Al-Qasabi said on Monday.

The minister was speaking at the launch in Tokyo of the Japanese-language online edition of Arab News, in the latest stage of its global expansion. The event came on the eve of Tuesday’s ceremonial enthronement of Emperor Naruhito in the Japanese capital. “This is a great opportunity, a moment in history,” Al-Qasabi said.

The news website, published in Japanese and English, will focus on enabling the exchange of information between Japan and the Arab world in business, current affairs, and arts and culture. “It will be good to have news in Japanese so many Japanese can read about the Arab world,” Japan’s Defense Minister Taro Kono said at the launch.

Common values

“We share common values, we have a high respect for the elders and we think that the family is very important … to me we are friends and I think we need to work together.

“In order to do that we need to know what people in the Middle East are actually thinking, what is happening on a daily basis, and we haven’t got the source for that — but now Arab News is in Japan.

“This is a very good means to exchange information between the Middle East and Japan, so I am very much looking forward to it.”