SGP trains next-gen Saudi port managers

A workshop participant, right, poses with her certificate. For this year’s workshop, SGP sent four female operations officers, while MAWANI’s delegation consisted of five female Saudi nationals.
Updated 23 November 2019

SGP trains next-gen Saudi port managers

The Saudi Global Ports (SGP) recently held a seven-day workshop for its staff and representatives from Saudi Port Authority (MAWANI).

The session was hosted in Singapore by PSA International’s training center in October.

Since its incorporation in 2015, SGP has been co-sponsoring annual workshops for SGP officials and MAWANI representatives.

The latest workshop was tailored toward middle-level management personnel who are looking to hone their knowledge in areas such as vessel, yard, container freight station and container depot planning. 

The workshop content and materials are the result of PSA International’s accumulated global exposure and knowledge, and aims to provide best-in-class training and knowhow in container related operations. For this year’s workshop, SGP sent four female operations officers from the operations department, while MAWANI’s delegation consisted of five female Saudi nationals. 

Edward Tah, CEO of SGP, said: “SGP is committed to working alongside and supporting the development of Saudi Arabia’s logistics toward achieving Vision 2030. Through programs like this, we can upgrade the knowledge of our staff and enhance the partnership between MAWANI and SGP so as to provide better service to customers calling at Dammam.” 

Reem Alharbi, operations officer at SGP, said: “A key takeaway is the use of data analytics to better forecast the peaks and lulls of the terminal, and how to optimize resources within the terminal to improve productivity and cost savings without compromising performance.”

SGP operates the second container terminal at King Abdul Aziz Port Dammam, Saudi Arabia. Since the start of operations in 2015, SGP has recorded year-on-year volume growth and raised the benchmark performance for Saudi Arabia and the Middle East. SGP believes in the development of local capabilities. To date, it has employed and trained over 300 Saudi nationals, upgrading their skills to enhance the Kingdom’s logistic industry. 

SGP is located in the Eastern Province of Saudi Arabia at Dammam’s King Abdul Aziz Port. It is an important deep-water hinterland port in the Arabian Gulf serving the major provincial cities in the eastern and central provinces of Saudi Arabia. Dammam is the closest gateway port to the country’s economic center and capital city, Riyadh, and is linked by an existing railway network and excellent highways. It is also the largest Gulf port in Saudi Arabia.

PSA is a leading global port group and a trusted partner to cargo stakeholders around the world. With flagship operations in Singapore and Antwerp, PSA’s portfolio comprises a network of more than 50 coastal, rail and inland terminals in 19 countries.

Burj Al-Arab named No. 1 city hotel in MENA

Updated 13 July 2020

Burj Al-Arab named No. 1 city hotel in MENA

Burj Al-Arab Jumeirah, the crown jewel in hospitality leader Jumeirah Group’s portfolio and global icon of luxury, has been named the No. 1 city hotel in the Middle East and North Africa (MENA) by Travel + Leisure at its World’s Best Awards.

Every year, Travel + Leisure — one of the largest travel media brands in the US — provides its 6 million plus readers the chance to have their say in choosing the most outstanding destinations, hotels, resorts, spas, airlines, cruise lines, tour operators and rental car agencies around the world as part of its annual survey. This year marks 25 years of celebrating the best in travel, with Burj Al-Arab recognized on the “World’s Best” list for its hospitality excellence, intuitive luxury service and iconic appeal.

Currently celebrating two decades of operations, the hotel is renowned across the globe for its boundary-pushing architecture and innovative design, with the team going above and beyond to create bespoke experiences for guests. It is also known for culinary excellence with a collection of restaurants led by renowned chefs and overseen by Michael Ellis, chief culinary officer and former managing director of the Michelin Guide.

José Silva, chief executive officer of Jumeirah Group, said: “Burj Al-Arab represents the very pinnacle of luxury, known world-over for its elevated design, service beyond expectations and unmatched physical spaces. International recognition such as this not only reaffirms the hotel’s iconic standing on the world map but also serves as a thank you to all those who go above and beyond, every day, to make our guests’ stay truly remarkable.”

Jumeirah Group, a member of Dubai Holding and a global luxury hotel company, operates a 6,500+-key portfolio of 26 properties across the Middle East (including the flagship Burj Al-Arab Jumeirah) Europe and Asia, with more properties currently under construction around the globe.

Prioritizing the health and safety of its guests and colleagues, Jumeirah Group has implemented a series of protective measures across all of its hotels, while strictly adhering to each market’s respective government directives. Four of its hotels in Dubai were recently awarded the Bureau Veritas SafeGuard label, with Jumeirah Al-Naseem being the first hotel in the world to receive the prestigious certification. The group is working closely with Bureau Veritas to certify its wider portfolio.

This year’s World’s Best Awards survey closed on March 2, just before widespread stay-at-home orders were implemented as a result of COVID-19. The results, therefore, reflect Travel + Leisure’s readers’ experiences before the pandemic.