Rotana unveils health & safety program for hotel guests

Rotana unveils health & safety program for hotel guests
Hotel management company Rotana operates 69 properties across the Middle East, Africa, Eastern Europe and Turkey.
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Updated 24 June 2020

Rotana unveils health & safety program for hotel guests

Rotana unveils health & safety program for hotel guests

Rotana, a hotel management company headquartered in the UAE, is promising guests peace of mind from check-in to check-out with the launch of its new “Rotana Safe Space” health and safety program.

Understanding that consumer expectations have drastically changed since the global COVID-19 outbreak, the initiative focuses on what guests now value most — a contactless hospitality experience throughout their stay using tools such as the Rotana app or their own devices and significantly enhanced cleaning and disinfection practices certified by water, hygiene and energy technologies and services provider, Ecolab.

The hospitality firm, which operates 69 properties across the Middle East, Africa, Eastern Europe and Turkey, has also partnered with SGS, an inspection, testing, verification and certification company, to monitor and verify cleanliness and hygiene procedures at every property.

Bolstered room-cleaning procedures that come with an “Unlock your Safe Space” assurance for guests are a focal point of the Rotana Safe Space program and range from full disinfection processes using intense aerosol methods to strict chemical and thermal treatments for bed and bath linens.

Rotana has also rolled out a host of contactless services, from online check-in, check-out, menus and restaurant bookings to grab-and-go packaged food options and flexible room-cleaning options.

“The well-being of our guests is always our priority at Rotana, but unprecedented times call for unprecedented measures, so we have embraced the latest technology, boosted our employee training and strengthened our already stringent health and safety procedures to launch a new program that gives guests peace of mind throughout their stay,” said Guy Hutchinson, president and CEO of Rotana.

“Rotana Stay Safe focuses on what is most important to guests right now — contactless experiences and services and robust cleaning and disinfection practices verified by global experts, providing them with reassurance that when they stay with us, they are safe in our care.”


Mawani launches new shipping route from Jeddah port

Mawani launches new shipping route from Jeddah port
Updated 21 January 2021

Mawani launches new shipping route from Jeddah port

Mawani launches new shipping route from Jeddah port

Saudi Ports Authority (Mawani) has announced the launch of a new shipping service from Jeddah Islamic Port, complementing its strategic partnerships with some of the largest shipping companies in the world, such as Hapag Lloyd, CMA CGM, COSCO and ONE. The introduction of the new service reflects the confidence of global shipping lines in Mawani’s capabilities and the prominent position of Jeddah Islamic Port in global trade through the Red Sea, connecting the Middle East to Europe and North Africa, the Mediterranean and the Indian subcontinent, and covering key ports like Port Tanger in Morocco and Algeciras in Spain.

The new shipping line is a major step forward by Mawani, taken as part of its initiatives launched under the National Industrial Development and Logistics Program (NIDLP), building on its achievements during the past year with the support of the Saudi logistics sector and the guidance of Saudi Minister of Transport Saleh Al-Jasser. The effort has been to enhance the international connectivity of ports and attract major shipping companies in line with the strategic objectives of Vision 2030 to enhance the Kingdom’s position in the investment and logistics arena.

The new line (IO3) will link Jeddah Islamic Port with the Indian Ocean and northern European ports. The service will consist of seven vessels with a capacity equivalent to 8,500 standard containers per vessel, approximately 48 vessels per year, which will allow a greater cargo capacity. 

Through the launch of the new line, Mawani aims to enhance the status of Jeddah Islamic Port as a direct point of connectivity between the ports of the East and the West, enabling the port to benefit from its strategic location between three key continents. It will also help strengthen the Kingdom’s position as a leading hub for logistics services and a facilitator of global supply chains, contributing to increased transshipment levels and attracting the largest number of ships operating on the Red Sea coast. Besides, it will make available additional shipping lines for local and international importers and exporters, raising the competitiveness of Saudi ports services and improving their operations. The new line will also help establish attractive logistics centers for investors in the ports sector.

Jeddah Islamic Port has gained historical significance due to the fact that Jeddah is the main gateway to the holy cities of Makkah and Madinah. It is the largest port in terms of volume and cargo handling capacity, as it handles more than 65 percent of all cargoes imported through Saudi ports. The port covers an area of 12.5 square kilometers.