Rotana unveils health & safety program for hotel guests

Hotel management company Rotana operates 69 properties across the Middle East, Africa, Eastern Europe and Turkey.
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Updated 24 June 2020

Rotana unveils health & safety program for hotel guests

Rotana, a hotel management company headquartered in the UAE, is promising guests peace of mind from check-in to check-out with the launch of its new “Rotana Safe Space” health and safety program.

Understanding that consumer expectations have drastically changed since the global COVID-19 outbreak, the initiative focuses on what guests now value most — a contactless hospitality experience throughout their stay using tools such as the Rotana app or their own devices and significantly enhanced cleaning and disinfection practices certified by water, hygiene and energy technologies and services provider, Ecolab.

The hospitality firm, which operates 69 properties across the Middle East, Africa, Eastern Europe and Turkey, has also partnered with SGS, an inspection, testing, verification and certification company, to monitor and verify cleanliness and hygiene procedures at every property.

Bolstered room-cleaning procedures that come with an “Unlock your Safe Space” assurance for guests are a focal point of the Rotana Safe Space program and range from full disinfection processes using intense aerosol methods to strict chemical and thermal treatments for bed and bath linens.

Rotana has also rolled out a host of contactless services, from online check-in, check-out, menus and restaurant bookings to grab-and-go packaged food options and flexible room-cleaning options.

“The well-being of our guests is always our priority at Rotana, but unprecedented times call for unprecedented measures, so we have embraced the latest technology, boosted our employee training and strengthened our already stringent health and safety procedures to launch a new program that gives guests peace of mind throughout their stay,” said Guy Hutchinson, president and CEO of Rotana.

“Rotana Stay Safe focuses on what is most important to guests right now — contactless experiences and services and robust cleaning and disinfection practices verified by global experts, providing them with reassurance that when they stay with us, they are safe in our care.”

Entertainment hub ‘Xtreme Play’ opens in Jeddah

Updated 26 November 2020

Entertainment hub ‘Xtreme Play’ opens in Jeddah

Xtreme Play, the newest children’s indoor games hub in Jeddah, is offering visitors never-seen-before inflatable attractions, available for the first time in the Kingdom. The family-friendly entertainment center is spread over an area of 2,500 square meters at the Sultan Mall complex on Prince Sultan Street.

Xtreme Play consists of two main sections, namely the Trampoline Main Arena and Inflatable Ninja Warriors. The Trampoline Main Arena consists of several free-jumping zones, including a dodgeball and volleyball court, trampoline basketball court, slam dunk area, and airbag jump, while the Inflatable Ninja Warriors area includes different action games, such as bouncing, jumping, climbing, dodging, foam pit, sliding, maneuvering challenge and sledding challenge. The inflatable equipment has been brought in from specialized international gaming manufacturers and is suitable for children aged six and above.

The center has three halls — all designed in an attractive modern style — that will be used for hosting birthdays parties and events, as well training sessions by instructors specialized in judo, karate, taekwondo, ballet, gymnastics and other sports.

The center is well-equipped for school trips and corporate events. It has an upper viewing lounge overlooking a park, where visitors can enjoy food and drinks. Events for adults and Ninja Warrior tournaments are also held in this area. The management has ensured that all games are completely safe and that children are not exposed to any hard surfaces, which can lead to injuries.

Khalid Souri, board member and CEO of VIM Entertainment Company, which owns Xtreme Play in Jeddah, said: “The launch of the Xtreme Play center promotes the family entertainment industry in Jeddah, and provides world-class indoor entertainment services to all ages, the likes of which are available only in the world’s finest cities.”

He added: “We aim at making the Xtreme Play visit a unique experience for all family members, as it combines entertainment and safety at the same time. We also aim to expand in the rest of the Kingdom’s cities and provinces soon.”