REVIEW: ‘Dispatch’ provides a satisfying narrative experience through a superhero story

REVIEW: ‘Dispatch’ provides a satisfying narrative experience through a superhero story
Aaron Paul voices the lead character of Robert in ‘Dispatch.’ (Supplied)
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Updated 30 November 2025 15:50
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REVIEW: ‘Dispatch’ provides a satisfying narrative experience through a superhero story

REVIEW: ‘Dispatch’ provides a satisfying narrative experience through a superhero story

DUBAI: “Dispatch,” the latest episodic video game from AdHoc Studio — a team of veterans from the now-defunct Telltale Games, carrying the torch of the narrative adventure genre Telltale made famous — is a gripping example of what happens when expert storytelling and strong creative vision converge.

The superhero workplace comedy, made in collaboration with the crew at Critical Role, is set in an alternate Los Angeles and follows former superhero Robert Robertson III (Aaron Paul of “Breaking Bad”) who becomes a dispatcher at the Superhero Dispatch Network, which provides services and protection for their subscribers.

A significant portion of the gameplay involves directing a superhero team across the SDN, a map of unfolding crises and incidents. Players must assess each situation and determine which hero — or combination of heroes — is best suited to respond, considering character stats, personality traits and ability cooldowns in the process. The game also incorporates a clever hacking mini-game, requiring players to race through digital pathways and complete rapid-fire quick-time events, adding a touch of urgency and variety to the otherwise strategic flow.

The writing in “Dispatch” is its main draw. The narrative quickly establishes tension, blending moral ambiguity with character-driven drama. Critical Role’s influence is evident throughout, from the textured and hilarious dialogue to the richly drawn relationships. Conversations flow effortlessly, packed with nuance and personality, and every narrative beat feels deliberate. Even within its focused branching structure, choices land with real impact.

The only real complaint would be that “Dispatch” takes too long to set up its main story. Episodes of the game can feel too short and end just as they begin to pick up steam.

However, driven by a top-notch performance from Paul in the lead role, and other big voice acting names like Laura Bailey and Travis Willingham, the game wins you over with solid dialogue, unassuming charm and fun gameplay.