HP apologizes after £1.58 laptop sales error

HP apologizes after £1.58 laptop sales error
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HP apologizes after £1.58 laptop sales error
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Updated 02 August 2016 03:21
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HP apologizes after £1.58 laptop sales error

HP apologizes after £1.58 laptop sales error

HP has apologized after an error occurred on its website, letting shoppers buy expensive laptop computers for less than £2.
One device was listed with a previous sale price of £2,378, but was “reduced” to £1.58, The BBC reported..
The computer firm briefly took its UK store offline on Saturday to resolve the error, and said it would not honor the sales that had been made.
The firm said in a statement that it apologizes “sincerely to impacted customers for any inconvenience caused.”
Over the weekend, a handful of people posted on social media that they had taken advantage of the mistake and ordered laptops.
But according to consumer rights group Citizens Advice, retailers can often cancel online orders if they have made a “genuine and honest mistake on their part that you should have noticed.”
HP said buyers would be refunded.
“We can confirm that due to a processing error, select products were wrongly priced on our UK website over the weekend,” HP said.
“This has now been corrected with related orders canceled.”