PARIS: Disneyland Paris on Wednesday denied allegations that it overcharges customers from certain countries a day after the European Commission said it had launched a probe.

“Our prices are strictly the same everywhere in the European Union, apart from exchange rates,” Disneyland Paris vice president Julien Kauffmann told AFP, adding the only other variations concern special offers.

“The only difference at any given time is linked to the fact we make special offers that are not necessarily the same, and not available at the same time in all European countries,” Kauffmann said. “Needs are not fundamentally the same in all countries. In Italy or Spain, we’ll more likely offer packages including meals or free transport, while in France — where people often arrive in their own cars — we will offer the same discount applicable to a hotel room,” he said.

Kauffmann said the timing of the offers varied by country because “an English (visitor) will reserve a holiday six months to a year in advance, while with the French it’s four to six months ahead.” The response came after the European Commission announced Tuesday it had opened an investigation into Disneyland Paris’s pricing practices after it received complaints that the amusement park east of Paris was altering prices in different countries — which would be in violation of EU rules.