Saudi Arabia’s Alkhobar becomes international role model for business continuity

Sultan Al-Zaidi (L) and Fahad Al-Jubeir.
Short Url
Updated 21 September 2020

Saudi Arabia’s Alkhobar becomes international role model for business continuity

  • Alkhobar has pushed for a paperless municipality and emphasized the introduction of online services for residents

JEDDAH: Alkhobar municipality, along with Europe’s largest industrial manufacturing company Siemens, has been hailed as a role model for management excellence and business continuity.
The municipality has been awarded international certification for its excellence in managing crises and risks under difficult circumstances, in recognition of its administrative achievements during the COVID-19 pandemic.
Quality Austria (QA) awarded Alkhobar Municipality and Siemens with ISO 22301 and ISO 9001 certificates, which are concerned with business continuity management, especially during the pandemic.
ISO (International Organization for Standardization) is an independent and nongovernmental body. Its standards are internationally agreed by experts and are seen as the best way of doing something.
Alkhobar has pushed for a paperless municipality and emphasized the introduction of online services for residents.
Its mayor, Sultan bin Hamid Al-Zaidi, said that the municipality’s ISO achievement was in line with achieving the goals of the Eastern Province municipality. He added that the aim was to make Alkhobar a distinguished city, like other places in the province.
The Mayor of the Eastern Province, Fahad bin Mohammed Al-Jubeir, said that municipalities were keen to implement the most advanced administrative systems and provide the best services to beneficiaries.
“This comes in line with the objectives of municipal transformation, part of the National Transformation Program 2020 of the Kingdom’s Vision 2030 reform plan which states that the Kingdom, with its outputs and services, should provide an international role model of quality and mastery, and raise the level of services provided by services and economic development agencies and enterprises,” Al-Jubeir told Arab News.

HIGHLIGHT

Business continuity was primarily done through strategic planning and taking into account the different local factors and needs of provinces and municipalities.

He added that the municipality had launched initiatives and programs seeking to make the Eastern Province and its governorates pioneers in administrative and service qualities, as well as improving public services.
According to QA’s regional manager, Dr. Mohamed Hassan, business continuity was primarily done through strategic planning and taking into account the different local factors and needs of provinces and municipalities.
“These instructions are then transformed into applicable programs and strategies at the amana (provincial government) level,” he wrote in an article. “Since the Eastern Province is, in this respect, the leading province in the Kingdom, the guidelines are finalized in consultation with the EP’s mayor, Fahad Al-Jubeir.”
The article gave examples of Alkhobar’s strategic emergency plans and said it had made arrangements with companies such as Al-Yamama for the prevention of damage from flash floods or storms.
It added that other public contractors, such as Nabatat, ensured that green spaces and parks in the city remained relaxing destinations for people, even on exceptionally hot summer days.
“A successful example of service digitization is the Balady software, which makes all municipality services available to citizens online. Moreover, the Balagat software offers a service in which complaints and suggestions from citizens can be reported and followed up online,” the article said. “If a complaint is not solved within 24 hours, it is automatically forwarded to the mayor of the Eastern Province, Al-Jubeir.”
The ministry’s foresight in initiating plans and preparations, the online software systems used and the high-quality standards in the municipality all helped in increasing the effectiveness of the business continuity management system.


Saudi women get in the swing for golf glory

Though golf is a relatively new sport in the country, women have been encouraged to take up the game through new opportunities and support provided to them. (Supplied)
Updated 16 min 36 sec ago

Saudi women get in the swing for golf glory

  • Depending on location, players in the scheme will be designated as a Ladies First Member at either Riyadh Golf Club, Dirab Golf Club or King Abdullah Economic City’s Royal Greens Golf & Country Club

JEDDAH: Saudi women are breaking new barriers on the Kingdom’s golf greens, becoming acquainted with the sport and the benefits that come with it.
Though golf is a relatively new sport in the country, women have been encouraged to take up the game through new opportunities and support provided to them.
Golf continues to be a male-dominated sport. Despite women showing huge interest in the game, they are poorly represented in its ranks around the world.
A recently launched sporting initiative will allow women in the Kingdom to learn golf for free. The Aramco Saudi Ladies International, presented by the Public Investment Fund (PIF), is a first for the Kingdom. Another project, Golf Saudi’s innovative “Ladies First Club,” will offer complimentary membership, including golf lessons, driving range access and full 18-hole rounds on three different courses.
The offer is open to all Saudi women, with initial membership capped at 1,000. Sarah Al-Arifi, a 26-year-old Saudi entrepreneur, told Arab News that she was excited about the prospect of a Saudi female golf club. Even though the sport is perceived as male dominated globally, sports development is progressing rapidly in the Kingdom and is becoming inclusive, Al-Arifi said. She said the new projects will be “empowering.”
Al-Arifi highlighted the benefits of creating a community for every sport, not only golf, adding that from a consumer’s perspective, it promises to generate creativity.
“Having a community for a specific sport is not only important, it’s necessary because it drives competition and that’s much better for us as consumers. The obvious benefits of a community aside, as a consumer, I want there to be competition because it drives innovation and problem solving,” she said.
Depending on location, players in the scheme will be designated as a Ladies First Member at either Riyadh Golf Club, Dirab Golf Club or King Abdullah Economic City’s  Royal Greens Golf & Country Club.
The Ladies First Club will officially launch during a tournament buildup for the Aramco Saudi Ladies International presented by PIF.
It will take place between Nov. 12 and 15, two days before the Saudi Ladies Team International, which will see teams of four golfers compete for $500,000 in prize money from Nov. 17 to 19.