MAKKAH: Officials from the Ministry of Hajj and Umrah on Monday inspected tents provided for pilgrims. It formed part of the daily inspections that are carried out to review the provision of services, get feedback about them and address any issues that have been raised.
Ministry officials, led by Acting Minister of Hajj and Umrah Issam bin Saad bin Saeed, were accompanied during the inspection by Abdulrahman Addas, CEO of the Royal Commission for Makkah City and Holy Sites, along with other representatives of the commission and other organizations.
“These inspection tours started with the arrival of the first pilgrims to Mina and will be carried out until the end of the Hajj journey,” the ministry said.
“These inspections have helped shed light on some comments, identify the entities responsible for (the issues they raised) and entrust the competent bodies to urgently address them. This procedure ensures the safety and comfort of pilgrims, while recording the highest levels of satisfaction among them.
“These tours come within the scope of the efforts exerted by the ministry and commission officials to follow up on the service-providers system and the readiness of the holy sites and their infrastructure.
“This helps to guarantee the proper implementation of preventive measures, and of the service-provision standards throughout the stages of the Hajj journey.”