Modern Electronics Company has announced the official inauguration of its newly revamped service center in Riyadh. MEC, a leader in Saudi Arabia’s consumer electronics industry, was recently appointed by Panasonic as its official distributor for major appliances across the Kingdom.
The redesigned facility, comprising 975 square meters of service center space, is manned by expert technicians and is fully equipped to deliver efficient maintenance and repair services. Raising the bar high in the industry, it features an unconventional design and layout like no other in order to provide the highest level of after-sales services and customer satisfaction.
The inauguration ceremony was attended by Wajih Beiruti, chief executive officer of MEC, and Hiroyuki Shibutani, managing director, Panasonic Marketing Middle East and Africa.
Asem Abdullah Alhumaid — service director at MEC, said: “We are extremely proud to unveil this state-of-the-art service center for our customers. This redesigned facility is vital to our goal of realizing our value proposition of listening, responding and delivering solutions to the customers. Now more than ever, we are committed to building stronger ties with them and this service center will, no doubt, help us be more responsive in meeting their needs, therefore taking MEC a step further in exceeding our customers’ expectations.”
Meanwhile, Anthony Peter — director, customer service, Panasonic Marketing Middle East and Africa, highlighted the significance of MEC’s service center, saying: “Congratulations to Modern Electronics Company on the successful opening of this remodeled service center. Our motto is to help customers lead the best life and we strongly believe that providing seamless and convenient after-sales service is vital for enhancing customer experience. We are extremely proud to have a partner like MEC that is committed to delivering best-in-class service solutions to the customers.”
The Modern Electronics Company Service Center is located in the Qurtuba district, Riyadh, and is open Sunday to Thursday, from 9 a.m. to 6 p.m.
