Epicor Software Corporation, a global provider of industry-specific enterprise software to promote business growth, has announced that Saudi Arabian company, Pharma Pharmaceutical Industries (Pharma), has implemented Epicor ERP to enhance data capture and archiving capabilities, optimize operational efficiencies, and guarantee on-time delivery to customers.
Pharma brings together business leaders and health care veterans to offer services to the Saudi pharmaceutical industry that include branding, marketing and sales, warehousing and logistics, facilities management, and regulatory compliance consultancy. The company’s international reach demanded a new approach to technology, and thus, it embarked upon a bold digital transformation journey, with a robust ERP platform as the planned keystone.
“We didn’t have an ERP platform in place and relied on a paper system to manage each department’s activity,” said Tariq Kayyali, quality unit director and ERP project manager, Pharma.
Errors in starting materials and the resulting mix-ups and delays in order deliveries became significant business risks to the company, pre-digitization. With the support of Epicor partner, Full Insight Technology Solutions (FITS), Pharma deployed a platform that was easy to install, user intuitive and provided tight-fit functionality with its needs
Switching to Epicor ERP has allowed Pharma to smoothly link and integrate transactions across all departments and enhance accuracy in operations and inventory control.
“We ended up saving about 30 percent of unnecessary warehouse-team transactions and managed to reduce the time taken to find or track historical data records or transactions, from hours or days to seconds or minutes,” said Kayyali.
“Remaining relevant in the digital economy is no minor feat,” added Amel Gardner, regional vice president, Middle East, Africa and India (MEAI), Epicor. “Epicor ERP will give Pharma a strong platform for growth and enable it to easily comply with granular industry requirements. The platform is designed to fit every business like a glove, delivering automation and operational enhancements that pave the way to true digital transformation.”
