Saudi Hajj ministry tightens screws against erring Umrah service providers amid spike in complaints

Saudi Hajj ministry tightens screws against erring Umrah service providers amid spike in complaints
(SPA)
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Updated 27 April 2022

Saudi Hajj ministry tightens screws against erring Umrah service providers amid spike in complaints

Saudi Hajj ministry tightens screws against erring Umrah service providers amid spike in complaints
  • Violating companies can be banned from working, and one company has been suspended during Ramadan

MAKKAH: The Ministry of Hajj and Umrah has carried out more than 1,469 inspection tours since the start of Ramadan in Madinah and Makkah.

Hesham Saeed, assistant deputy minister for Hajj and Umrah services, said that the ministry has also observed violations and shortcomings in service providers and companies.

Saeed told Arab News that the ministry is committed to providing the highest standards of services for pilgrims and will not tolerate any negligence. The ministry has taken measures and issued fines amounting to SR50,000 ($13,000) to more than 10 Umrah companies. 

Violating companies can be banned from working, and one company has been suspended during Ramadan.

Saeed said that most violations were issued with regard to housing and transportation services; 165 violations were in Makkah and 391 in Madinah, and legal measures have been taken to hold the defaulters accountable.

He said: “Saudi Umrah companies licensed by the Ministry of Hajj and Umrah are committed to providing all services for pilgrims, from their arrival until their departure.”

“Umrah companies provide housing, transportation and field services – and sometimes subsistence services – and if pilgrims do not receive the level of services as per the precontract the ministry will intervene and protect the pilgrims’ rights.”

Saeed noted that the ministry’s inspection teams are working around the clock to observe violations and shortcomings.

He stressed that pilgrims and visitors can contact the ministry through its social media platforms and over the phone number 920002814.

The ministry has received more than 72,000 calls, and field teams continue to carry out inspection tours, follow up on complaints and take the appropriate measures to serve pilgrims.


Saudi Crown Prince Mohammed bin Salman project puts its focus on Al-Jubail Mosque

Saudi Crown Prince Mohammed bin Salman project puts its focus on Al-Jubail Mosque
Updated 30 March 2023

Saudi Crown Prince Mohammed bin Salman project puts its focus on Al-Jubail Mosque

Saudi Crown Prince Mohammed bin Salman project puts its focus on Al-Jubail Mosque
  • The initiative aims to increase public awareness about the importance of preserving historical mosques

RIYADH: Al-Jubail Mosque, which is three centuries old and is located in the center of Thaqif in Taif governorate in Makkah, is to be the focus of the Prince Mohammed bin Salman Project for the Development of Historical Mosques.

The initiative aims at reviving the architecture of Al-Jubail Mosque and increasing public awareness about the importance of preserving historical mosques.

The area of the site will reach 310 sq. meters after renovation, while it will maintain its capacity for 45 worshippers.

The reconstruction of the mosque will utilize methods that maintain its main component, stones from the Sarawat Mountains, in addition to local wood which is to be used in ceilings, pillars, windows, and doors.

Following its refurbishment, the mosque will maintain its narrow openings, for which its unique architectural style is famous.

Originally built with juniper wood, which is known for its durability, Al-Jubail Mosque will be reconstructed using granite stones instead of cement to revive the old Sarat architectural style.

The second phase of the Prince Mohammed bin Salman project focuses on 30 mosques across the 13 regions of Saudi Arabia.

The renovation project strikes a balance between integrating modern and ancient building standards to achieve sustainability and development, while preserving the historical characteristics of the mosques.

Saudi companies specializing in old structures, along with engineers from the Kingdom, are involved in helping to preserve each mosque’s authentic architectural identity.

The project’s first phase involved the restoration of 30 mosques in 10 regions.

The project has four strategic objectives: restoring the buildings for worship and prayer; giving an urban authenticity to historical mosques; highlighting the cultural dimension of Saudi Arabia; and enhancing the religious and cultural status of the locations.

It also contributes to highlighting the cultural depth of the Kingdom by helping to preserve the country’s urban characteristics.
 


KSrelief chief, Equatorial Guinea discuss humanitarian work

KSrelief chief, Equatorial Guinea discuss humanitarian work
Updated 30 March 2023

KSrelief chief, Equatorial Guinea discuss humanitarian work

KSrelief chief, Equatorial Guinea discuss humanitarian work
  • Since its inception in May 2015, the KSrelief has implemented 2,315 projects worth more than $6 billion in 90 countries

RIYADH: Supervisor-General of the King Salman Humanitarian Aid and Relief Center Dr. Abdullah Al-Rabeeah received the ambassador of Equatorial Guinea to the Kingdom, Dr. Benigno-Pedro Matute Tang, at the center’s headquarters in Riyadh.

During the meeting, topics of mutual interest related to humanitarian and relief affairs were discussed.

The Guinean ambassador stated appreciation for the center’s efforts exerted in the field of humanitarian work and its efforts to help people and countries in need around the world.

Since its inception in May 2015, the KSrelief has implemented 2,315 projects worth more than $6 billion in 90 countries.

The center’s programs include food security, water sanitation and hygiene, health, education, humanitarian and emergency relief coordination, logistics, nutrition, and emergency telecommunication.

The countries and territories that benefited the most from the center’s various projects were Yemen ($4.2 billion), Palestine ($369 million), Syria ($342 million) and Somalia ($232 million).
 


Who’s Who: Manal Al-Bar, director of marketing at the Jabal Omar Jumeirah Makkah

Who’s Who: Manal Al-Bar, director of marketing at the Jabal Omar Jumeirah Makkah
Updated 30 March 2023

Who’s Who: Manal Al-Bar, director of marketing at the Jabal Omar Jumeirah Makkah

Who’s Who: Manal Al-Bar, director of marketing at the Jabal Omar Jumeirah Makkah

Manal Hashem Al-Bar was recently appointed director of marketing at the Jabal Omar Jumeirah Makkah.

The hotel is the UAE-based chain’s first to open in Saudi Arabia and one of its biggest to date.

Spread across four towers it houses a variety of food and beverage venues, more than 90 retail outlets, a gym, executive lounge, and meeting facilities.

Al-Bar will be responsible for leading the marketing team and overseeing integrated marketing and public relations campaigns for hotel rooms, restaurants, and all other facilities.

With more than 13 years’ experience in hospitality leadership roles in Saudi Arabia, she was previously the marketing director for the Venue Jeddah Corniche Hotel.

Al-Bar also worked as director of marketing at the Bonyan Group where she managed Al-Rashid malls in Abha, Madinah, and Jazan, in addition to Marriott hotels in Madinah and two properties in Jazan.

As marketing manager for the Marriott International group in western Saudi Arabia, she oversaw the opening of several hotels, including the Courtyard, Residence Inn Jazan, and Jabal Omar Makkah Marriott.

After joining Hyatt, she was part of the opening of the Jabal Omar Hyatt Makkah, the company’s first branded hotel in Makkah and first Hyatt Regency brand in Saudi Arabia where she developed the marketing plan and introduced the brand and hotel offerings.

Al-Bar gained a bachelor’s degree in English language from King Abdulaziz University and successfully completed several courses to build her marketing foundational skills and techniques.

She also attended a Misk leadership program to obtain on-the-job experience.
 


Muslim World League launches food baskets project in Pakistan

Muslim World League launches food baskets project in Pakistan
Updated 30 March 2023

Muslim World League launches food baskets project in Pakistan

Muslim World League launches food baskets project in Pakistan
  • King Salman Humanitarian Aid and Relief Center has also delivered 100 tons of dates as a gift from Saudi Arabia to Pakistan

RIYADH: The Muslim World League has launched a program for distributing Ramadan food baskets in Pakistan as part of its humanitarian efforts, and to complement the role of Saudi relief institutions around the world.

A celebration at the MWL office in Islamabad marked the event, with Nawaf bin Saeed Al-Malki, the Saudi ambassador to Pakistan, and  Dr. Jamal Nasir, caretaker minister of health in Pakistan’s Punjab province, in attendance, along with a number of officials.

Saad bin Masoud Al-Harthy, the MWL’s regional director in Pakistan, said that the program would distribute 3,500 food baskets, each weighing 33 kg, covering a family’s needs for a month.

Al-Harthy added that the program was part of humanitarian efforts the MWL provides in all fields across Pakistan to meet the needs of its people.

He said that the program would benefit thousands of poor and impoverished people and widows in the country.

Nasir expressed his gratitude on behalf of the Pakistani government and the nation to King Salman and Crown Prince Mohammed bin Salman. He also thanked MWL’s members for their support of Pakistan.

Meanwhile, the King Salman Humanitarian Aid and Relief Center has delivered 100 tons of dates as a gift from Saudi Arabia to Pakistan. It was handed over by Al-Malki in the presence of a number of senior Pakistani officials.

The gift comes within the relief and humanitarian programs being offered by the government of King Salman to reach families in need in different areas of the world.
 


Saudi Arabia reports 270 new COVID-19 cases

Saudi Arabia reports 270 new COVID-19 cases
Updated 30 March 2023

Saudi Arabia reports 270 new COVID-19 cases

Saudi Arabia reports 270 new COVID-19 cases
  • Total number of cases in the Kingdom over the course of the pandemic grew to 833,245

RIYADH: Saudi authorities reported 270 new COVID-19 cases on Wednesday. As a result, the total number of cases in the Kingdom over the course of the pandemic grew to 833,245.

Of the new infections, 100 were recorded in Riyadh, 29 in Jeddah and 16 in Dammam. Several other cities recorded fewer than 10 new cases each.

The Ministry of Health also confirmed that the Kingdom’s death toll from COVID-19 reached 9,630.

It said that 125 patients had recovered from COVID-19, bringing the total number of recoveries in the Kingdom over the course of the pandemic to 818,920.

The ministry said that 4,695 COVID-19 cases are still active, adding that 6,610 PCR tests were conducted in the past 24 hours, bringing the total number to more than 45 million.

The ministry said of the current cases, 78 patients were in critical condition.

More than 69.5 million COVID-19 vaccine doses have been administered since the Kingdom’s immunization campaign began, with over 25 million people fully vaccinated.