Hospitality training programs step up to support Saudi youth

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Updated 25 September 2022

Hospitality training programs step up to support Saudi youth

Hospitality training programs step up to support Saudi youth
  • Companies throughout the Kingdom are cultivating careers in hospitality through vocational training programs

RIYADH: As Saudi Arabia’s tourism sector continues to grow, with the Kingdom expecting to attract 100 million annual visitors and creating one million jobs by 2030, building a resilient hospitality industry has become a core focus.

The hospitality sector has risen up to the challenge by ensuring that there is enough qualified manpower to handle the ever-increasing demand by providing training programs for nationals to develop their skills across all career levels. The intention is to equip young Saudis with essential skills in the hospitality, tourism, and travel industries through programs supported by the world’s best tourism training schools.

Companies throughout the Kingdom are cultivating careers in hospitality through vocational training programs that emphasize resource efficiency and provide globally recognized qualifications.

In August, the Radisson Hotel Group launched a training program, A Brilliant Journey of Advanced Development Programme, aimed at developing Saudi talent. The program targets supervisors and equips them with the expertise to fill managerial positions across its portfolio of 26 operational hotels.

“All the programs that we have launched target Saudi employees. And that works well with Vision 2030 offering new jobs for Saudis,” Managing Director of RHG Saudi Arabia Basel Talal told Arab News. 

Talal added that 14 Saudis, over half of them women, are in the program at supervisory and assistant managerial levels.




Basel Talal

According to him, the group remains committed to upskilling Saudi nationals working in the hospitality sector as part of its expansion strategy in the Kingdom.

Talal said that the initiative aligns with the Saudi 2030 Vision, which aims to increase tourism’s contribution to the domestic product to 10 percent.

Among the group’s initiatives is the Concierge Navigation to Success program, which aims to provide Saudis working in the hospitality industry with the tools and resources they need to advance their careers and ultimately enrich customer experiences.

Talal said that five males and two females are currently enrolled in the concierge program. 

The NTS program was launched as a response to COVID-19, Talal said, adding, “As a result of the lack of visitors and business during COVID-19, the Ministry of Tourism advised all hotels to focus on concierge services.” 

The programs will be offered twice a year, “The idea is that we repeat the program every six months, twice annually,” he informed.

To cover certain core elements or pillars, RHG partners with training programs like Atton or Maximus: “We’ve seen that there are parts or gaps in the training program that require us to reach out to third parties,” Talal said.

With those programs, RHG improves employee retention and creates more loyalty to the brand, and to the unit as a whole. “Higher retention or improved retention will only result in a better quality of service, and reduce cost because you don’t get any employees to train them, you just work with the existing employees,” he said. 

RHG employs over 450 Saudi line employees and another 200 are supervisors and managers, he added. 

RHG also has a follow-up process for graduates on their progress, their skill set, and how to improve, which is reflected in their annual performance reviews, Talal concluded. 

Leading the way

The Red Sea Development Co. is also leading the way in establishing undergraduate and postgraduate hospitality programs.

TRSDC, in partnership with the University of Prince Mugrin and the École hôtelière de Lausanne, offers scholarships to high school graduates who are interested in studying international hospitality management, Fadi Alaseri, TRSDC’s associate educational director told Arab News. 

“TRSDC’s transformative education programs are designed to develop the brightest minds in the tourism and hospitality fields, by equipping young Saudis with the needed skills and competencies, allowing them to realize their full potential,” Alaseri said.

There are two tracks available in the program: Fast Track, which is a four-year program with no preparatory year, and Full Track, which is a five-year program with a preparatory year, which qualifies students to begin the major.

TRSDC and its partners will provide suitable job opportunities to graduates upon successful completion of the program, he added. 

“The program aims to prepare leaders and specialists in international hospitality management by providing a curriculum that combines theoretical knowledge and hands-on experiences based on Swiss and international hospitality standards,” Alaseri said

There were 2,653 applicants for the scholarship, 1,883 of whom were males and 770 were females. However, only 26 were selected, of which 14 were males and 12 were females. 

“Our talents will run the ground-breaking luxury, regenerative tourism destination in alignment with the Saudi labor market needs within our destination,” Alaseri said.

“TRSDC reshapes educational opportunities by opening new doors and empowering young Saudi professionals with the required skills and knowledge to excel in the hospitality field and tourism sectors,” he added.

Upskilling Saudi youth 

In order to provide students with job opportunities at Hilton Hotels in Saudi Arabia upon graduation, the group entered into a partnership with Bunyan Training Academy in July 2022. 

The training program, which is accredited by the Saudi Technical and Vocational Training Corporation and certified by the EHL, is available to select young Saudi talent, Hilton Group’s Senior Director of Human Resources for Saudi Arabia, Egypt and Levant Fawaz Moumina told Arab News. 




Fawaz Moumina

“This is the first time in Saudi that an international hospitality provider such as Hilton is collaborating with EHL to offer this program,” he added. 

Students will receive sought-after theoretical and practical lessons across various functions of the industry, Moumina said.

Furthermore, participants will be able to pursue bachelor’s degrees based on the variety of professions they will be trained in, including culinary, F&B, front office, and housekeeping, if they choose to do so, he said. 

This program aims to identify more than 30 Saudi talents who are interested in pursuing a career in hospitality. “Following a meticulous selection process, Bunyan Training Academy carefully selected applicants with Hilton’s input,” Fawaz said. 

In 2024, students who complete the program will receive a diploma accredited by both the Saudi TVTC and EHL, he said.

As part of its efforts to mobilize the nation’s labor force, Moumina said the group has also established close ties with the King Khalid Foundation, the International Youth Federation, King Saud University and ministries and governmental organizations like the Saudi Tourism Authority. 

Fawaz stated that Hilton has 2,400 team members in Saudi Arabia across 16 hotels, to reach 10,000 by 2030 — half of whom will be Saudi nationals.


G7 joins EU on $60-per-barrel price cap on Russian oil

G7 joins EU on $60-per-barrel price cap on Russian oil
Updated 03 December 2022

G7 joins EU on $60-per-barrel price cap on Russian oil

G7 joins EU on $60-per-barrel price cap on Russian oil
  • US Treasury Secretary Janet Yellen said in a statement that the agreement will help restrict Putin’s “primary source of revenue for his illegal war in Ukraine while simultaneously preserving the stability of global energy supplies”

WASHINGTON: The Group of Seven nations and Australia joined the European Union on Friday in adopting a $60-per-barrel price cap on Russian oil, a key step as Western sanctions aim to reorder the global oil market to prevent price spikes and starve President Vladimir Putin of funding for his war in Ukraine.
Europe needed to set the discounted price that other nations will pay by Monday, when an EU embargo on Russian oil shipped by sea and a ban on insurance for those supplies take effect. The price cap, which was led by the G7 wealthy democracies, aims to prevent a sudden loss of Russian oil to the world that could lead to a new surge in energy prices and further fuel inflation.
US Treasury Secretary Janet Yellen said in a statement that the agreement will help restrict Putin’s “primary source of revenue for his illegal war in Ukraine while simultaneously preserving the stability of global energy supplies.”
The agreement comes after a last-minute flurry of negotiations. Poland long held up an EU agreement, seeking to set the cap as low as possible. Following more than 24 hours of deliberations, when other EU nations had signaled they would back the deal, Warsaw finally relented late Friday.
A joint G-7 coalition statement released Friday states that the group is “prepared to review and adjust the maximum price as appropriate,” taking into account market developments and potential impacts on coalition members and low and middle-income countries.
“Crippling Russia’s energy revenues is at the core of stopping Russia’s war machine,” Estonian Prime Minister Kaja Kallas said, adding that she was happy the cap was pushed down a few extra dollars from earlier proposals. She said every dollar the cap was reduced amounted to $2 billion less for Russia’s war chest.
“It is no secret that we wanted the price to be lower,” Kallas added, highlighting the differences within the EU. “A price between 30-40 dollars is what would substantially hurt Russia. However, this is the best compromise we could get.”
The $60 figure sets the cap near the current price of Russia’s crude, which recently fell below $60 a barrel. Some criticize that as not low enough to cut into one of Russia’s main sources of income. It is still a big discount to international benchmark Brent, which slid to $85.48 a barrel Friday, but could be high enough for Moscow to keep selling even while rejecting the idea of a cap.
There is a big risk to the global oil market of losing large amounts of crude from the world’s No. 2 producer. It could drive up gasoline prices for drivers worldwide, which has stirred political turmoil for US President Joe Biden and leaders in other nations. Europe is already mired in an energy crisis, with governments facing protests over the soaring cost of living, while developing nations are even more vulnerable to shifts in energy costs.
But the West has faced increasing pressure to target one of Russia’s main moneymakers — oil — to slash the funds flowing into Putin’s war chest and hurt Russia’s economy as the war in Ukraine drags into a ninth month. The costs of oil and natural gas spiked after demand rebounded from the pandemic and then the invasion of Ukraine unsettled energy markets, feeding Russia’s coffers.
US National Security Council spokesman John Kirby told reporters Friday that “the cap itself will have the desired effect on limiting Mr. Putin’s ability to profit off of oil sales and limit his ability to continue to use that money to fund his war machine.”
More uncertainty is ahead, however. COVID-19 restrictions in China and a slowing global economy could mean less thirst for oil. That is what OPEC and allied oil-producing countries, including Russia, pointed to in cutting back supplies to the world in October. The OPEC+ alliance is scheduled to meet again Sunday.
That competes with the EU embargo that could take more oil supplies off the market, raising fears of a supply squeeze and higher prices. Russia exports roughly 5 million barrels of oil a day.
Putin has said he would not sell oil under a price cap and would retaliate against nations that implement the measure. However, Russia has already rerouted much of its supply to India, China and other Asian countries at discounted prices because Western customers have avoided it even before the EU embargo.
Most insurers are located in the EU or the United Kingdom and could be required to participate in the price cap.
Russia also could sell oil off the books by using “dark fleet” tankers with obscure ownership. Oil could be transferred from one ship to another and mixed with oil of similar quality to disguise its origin.
Even under those circumstances, the cap would make it “more costly, time-consuming and cumbersome” for Russia to sell oil around the restrictions, said Maria Shagina, a sanctions expert at the International Institute for Strategic Studies in Berlin.
Robin Brooks, chief economist at the Institute of International Finance in Washington, said the price cap should have been implemented when oil was hovering around $120 per barrel this summer.
“Since then, obviously oil prices have fallen and global recession is a real thing,” he said. “The reality is that it is unlikely to be binding given where oil prices are now.”
European leaders touted their work on the price cap, a brainchild of Yellen.
“The EU agreement on an oil price cap, coordinated with G7 and others, will reduce Russia’s revenues significantly,” said Ursula von der Leyen, president of the European Commission, the EU’s executive arm. “It will help us stabilize global energy prices, benefiting emerging economies around the world.”
 

 


As IMF funding delayed, Pakistan expects $3bn from friendly country

As IMF funding delayed, Pakistan expects $3bn from friendly country
Updated 03 December 2022

As IMF funding delayed, Pakistan expects $3bn from friendly country

As IMF funding delayed, Pakistan expects $3bn from friendly country
  • An IMF review for the release of its next tranche of funding has been pending since September
  • Pakistan's finance minister, Ishaq Dar, said all targets for the IMF's ninth review had been completed, adding that withholding a tranche despite that would not make sense

ISLAMABAD: Pakistan expects to secure $3 billion in external financing from a friendly country in two weeks, its finance minister said on Friday as the South Asian country awaits IMF funding.
An International Monetary Fund (IMF) review for the release of its next tranche of funding has been pending since September, leaving Pakistan in dire need of external financing.
Pakistan’s finance minister, Ishaq Dar, said on Friday in an interview with Geo News TV that all targets for the IMF’s ninth review had been completed, adding that withholding a tranche despite that would not make sense.
Pakistan secured a $6 billion bailout in 2019 under an Extended Fund Facility (EFF), that was topped up with another $1 billion earlier this year.
“We continue to engage in discussions with the government over policies to address the humanitarian and rehabilitation needs of the floods while promoting macroeconomic and fiscal sustainability,” the IMF’s resident representative in Pakistan, Esther Perez Ruiz, said in a statement.
Dar said Pakistan’s foreign reserves, which have dropped to $7.5 billion, will be shored up with a $3 billion financing from a friendly country in the next two weeks.
That is hardly enough for a month of imports for Pakistan, which has been facing a widening current account deficit and a balance of payments crisis.
“All the requirements for the ninth (IMF) review are completed,” Dar said, adding that the international lender was “behaving abnormal” by not completing the review.
Pakistan will make alternate arrangements in case of any delay from the IMF, he said.
“If the money doesn’t come, we will manage, no problem,” he added.

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Dubai’s Careem celebrates 1bn rides

Dubai’s Careem celebrates 1bn rides
Updated 02 December 2022

Dubai’s Careem celebrates 1bn rides

Dubai’s Careem celebrates 1bn rides
  • Family trip back home to India brings delight to employee
  • Super app had 10th anniversary in July 

 

DUBAI: Hailing app Careem has celebrated the completion of 1 billion rides across the Middle East, North Africa and Pakistan.

The billionth journey was completed by Captain Razak Uppattil, who has completed 10,500 rides since joining Careem four years ago. 

To commemorate the milestone, the Dubai-based super app gave Uppattil a trip back home to visit his family in India.

He said: “It’s the people that I get to meet from all over the world that I really enjoy.

“I have three children back home in Kerala, India, and I am so excited I’ll see them soon.”

Genera Tesoro, who was Careem’s 1 billionth passenger, was given a year of ride-hailing trips to mark the milestone. 

Careem, which marked its 10-year anniversary in July, is now operating in more than 100 cities in 14 countries. It recently expanded its fleet in Qatar by more than 50 percent ahead of the World Cup.


Saudi Arabia’s PIF announces establishment of Aseer Investment Company

Saudi Arabia’s PIF announces establishment of Aseer Investment Company
Updated 02 December 2022

Saudi Arabia’s PIF announces establishment of Aseer Investment Company

Saudi Arabia’s PIF announces establishment of Aseer Investment Company
  • AIC will unlock a wide range of investment opportunities for domestic and international investors across number of sectors

RIYADH: Saudi Arabia’s Public Investment Fund has established a company to operate as its investment arm in the Aseer region of Saudi Arabia.

The Aseer Investment Company will promote and stimulate local and foreign direct investment to develop and transform the region into a year-round tourism destination.

AIC will unlock a wide range of investment opportunities for domestic and international investors across number of sectors including tourism, hospitality, healthcare, sports, education, food, and many other fast-growing domestic industries.

The company will contribute to fostering public-private partnerships, creating jobs for the local community and promoting the region’s tourism and attractive investment opportunities.

“Aseer Investment Company aims to become a leading facilitator of broad-ranging investment opportunities in Aseer, Raid Ismail, head of Direct Investments for the Middle East and North Africa at PIF said.  

“AIC will promote the region’s rugged mountains, stunning nature, and storied culture, preserve its ancient history and heritage, and transform it into a world-class tourist destination for visitors from across the globe in line with PIF’s strategy and Vision 2030,” he added.

The establishment of the company is in line with PIF’s strategy to unlock the capabilities of promising sectors in Saudi Arabia, support the country, and in line with Asir’s region position as a leading investment destination.

Saudi Arabia is offering investment opportunities worth $6 trillion in the travel and tourism sector through to 2030.

Speaking at the World Travel and Tourism Council Global Summit in Riyadh on Nov. 29, the Saudi Minister of Tourism, Ahmed Al-Khateeb said: “We built our tourism industry against the backdrop of a global disaster (COVID-19 pandemic). And we now have $6 trillion of investment opportunities through 2030,” said Al-Khateeb.

Saudi Arabia’s tourism sector will create 1 million jobs by 2030 and the Kingdom will welcome 100 million visitors, said Qusai Al-Fakhri, CEO of the Saudi Tourism Development Fund earlier this year.

The sector will create one of every three new jobs in Saudi Arabia in the next decade, as the nation focuses more on the growth of non-oil sectors, said Al-Fakhri.

Talking about the progress of the Saudi tourism sector at the Future Hospitality Summit in Riyadh, he said: “Last year, with the support of the tourism ecosystem, and the larger government ecosystem and enablers, Saudi Arabia achieved record levels of domestic tourism that is remarkable globally.”

Al-Fakhri also noted that the tourism sector is expected to contribute 10 percent to the Kingdom’s gross domestic product by the end of this decade.


TASI slips 74 points to close at 10,840 amid investor ambiguity: Closing bell

TASI slips 74 points to close at 10,840 amid investor ambiguity: Closing bell
Updated 01 December 2022

TASI slips 74 points to close at 10,840 amid investor ambiguity: Closing bell

TASI slips 74 points to close at 10,840 amid investor ambiguity: Closing bell

RIYADH: Saudi Arabia’s benchmark index on Thursday fell 74.26 points to close at 10,840.74 after touching a peak of 10,957.64 at 10:20 SAST, reflecting a sense of ambiguity among investors. 

The parallel market Nomu also finished its trail 497.85 points lower at 18,903.74 after snowballing to 18,778.82 at 11:53 SAST. 

The advance-decline ratio, however, bucked the trend, with 126 stocks of the listed 219 heading north and 75 turning south. The total trading turnover was SR4.86 billion ($1.29 billion). 

Sahara International Petrochemical Co., in a regulatory filing on Thursday, announced a 15 percent cash dividend or SR1.50 per share, resulting in a dole out of SR1.087 billion for the second half of 2022. The company’s share price picked the drift and closed 5.72 percent higher to SR37.90. 

Taiba Investments Co. on Thursday also announced that it awarded a construction contract worth SR283 million to Orient Construction Company Weavers Ltd. to build a four-star Novotel hotel project in Madinah. The stock closed lower at SR26.90 after peaking at SR27.10. 

Meanwhile, Arabian Internet and Communications Services Co. (Solutions) informed Tadawul just before closing about its agreement with Saudi Telecom Company worth SR372.92 million to provide technical, administrative and logistical services. The share closed slightly lower at SR246. 

The Capital Market Authority on Thursday also Saudi Arabian Amiantit Co.’s request to increase its capital through a rights issue worth SAR 346.5 million. 

There was a blip of a bullish wave in the Software & Services index, which closed up 401 points at 36,540.33. The Healthcare Equipment & Services index also increased 103.04 points to close at 9,380.2.  

However, some of Thursday’s biggest losers were the Saudi British Bank, the National Company for Learning and Education, Arab National Bank, The Company for Cooperative Insurance and Bank Albilad. 

The Diversified Financial index was under the weather in November as it recorded the steepest decline of 15.9 percent in the Gulf Cooperation Council in November. 

A Kamco Invest research report highlighted that the Saudi Stock Exchange witnessed the after all the constituents of the index reported declines. 

Barring the Consumer Service index, the monthly sectoral performance chart declined across the board.  

The Utilities and Capital Goods indices were next with a decline of 15.2 percent and 11.7 percent, followed by Consumer Durables & Apparel and Materials indices with declines of 10.8 percent and 10.6 percent, respectively.