Prince Mohammed bin Nawaf, Saudi ambassador to the UK, has ordered an investigation into the case of scholarship student Hamad Saleh Al-Yami and his family, after they were attacked by armed men in Birmingham.

Hamad’s daughter was injured in the attack.

Al-Yami’s wife said her family wants to return back home immediately, claiming earlier that the consulate failed to provide them with the necessary help and support.

Abdullah Asiri, an embassy official, said the embassy is looking into the issue, he said.

Al-Yami expressed his gratitude to the Saudi ambassador for following up his case and for his efforts to remain in contact with him. The family was on their way back home when two people broke the glass of their car and threw dust all over them while shouting offensive names and attempting to stab them, Al-Yami said, adding that his infant daughter has since been suffering from extreme diarrhea and his wife remains traumatized by the event.