Saudi commission suspends services at main offices of STC, Mobily and Zain for violating rules

Updated 13 August 2017

Saudi commission suspends services at main offices of STC, Mobily and Zain for violating rules

RIYADH: The Communications and Information Technology Commission (CITC) has temporarily suspended the services of the flagship offices in Riyadh of the Saudi Telecommunication Co. (STC), Mobily and Zain.
Violations relating to implementation of the comission’s decision on protecting users have been cited as the reason for the temporary suspension. The authority, in coordination with the Ministry of Commerce and Investment, confirmed that no lenience will be shown toward regulation violators, the Saudi Press Agency (SPA) reported.
A senior official from Mobily confirmed the suspension to Arab News on Saturday, saying the commission temporarily suspended the services of a flagship office in Riyadh due to the violation of consumer protection rights. He said the commission has issued some guidelines, which the telecom providers failed to implement.
An STC high-ranking official also confirmed it saying he heard about the suspension and it was justified since the guidelines issued by the authority should be followed. “This is in fairness to the consumers and in accordance with the so-called fair-usage policy,” he said.
He, however, added that so far, there was no impact on STC services to customers as he and his friends could still avail themselves of STC services.
According to Zain customer service, this closure did not affect customers or operations.
“All our offices are open today,” the Zain customer service representative said.
Attempts to get further information were stalled with the customer service representative referring Arab News to the Zain website to send an e-mail.

— With input from Essam Al-Ghalib, Rashid Hassan and Rodolfo C. Estimo Jr.


Feminism not criminalized in Saudi Arabia, says Presidency of State Security

Updated 38 sec ago

Feminism not criminalized in Saudi Arabia, says Presidency of State Security

  • "Extremism concept" promotional video which was broadcast earlier this week
  • The presidency clarified that the story was untrue

RIYADH: The Presidency of State Security has issued a clarification concerning the "extremism concept" promotional video which was broadcast by the General Department for Counter-Extremism.
In a statement, the presidency said that the video's content was inaccurate and contained many mistakes in defining extremism.
It was noted that the person who prepared and published the video acted wrongly and on his own behalf. According to the official statement, the person was brought in for investigation and steps were taken to deal with the social media in order to ensure that such mistakes were not made again.
The presidency also pointed out the erroneous article published on Nov. 11 in Al-Watan newspaper which said "heavy punishment will be imposed on feminists, including jail time and flogging."
The presidency clarified that the story was untrue, pointing out that it was not a regulatory or judicial body as stipulated by the Statute of Governance and other statutes. The presidency has taken the necessary legal action with the relevant authorities against Al-Watan newspaper regarding the incorrect report it published.
In a tweet on Tuesday, the Saudi Human Rights Commission confirmed that feminism was not criminalized in Saudi Arabia and that the Kingdom accorded the greatest importance to women's rights.
The commission noted the fundamental strides taken for the empowerment of women which have granted them their complete rights.