How Saudi academia and industry are closing ranks to drive hospitality innovation

Special A burgeoning new partnership between Effat University and Kerten Hospitality aims to help empower Saudi youth to supercharge the Kingdom's nascent tourism industry and meet goals of Vision 2030. (Supplied)
A burgeoning new partnership between Effat University and Kerten Hospitality aims to help empower Saudi youth to supercharge the Kingdom's nascent tourism industry and meet goals of Vision 2030. (Supplied)
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Updated 03 July 2022

How Saudi academia and industry are closing ranks to drive hospitality innovation

How Saudi academia and industry are closing ranks to drive hospitality innovation
  • Effat University has partnered with Kerten Hospitality to organize events and support local tourism businesses
  • Young Saudis encouraged to take on apprenticeships and internships in the burgeoning hospitality industry 

DUBAI: As part of their mission to diversify the national economy away from a reliance on oil, authorities in Saudi Arabia are actively encouraging a spirit of entrepreneurism among the youth of the country, particularly those interested in working in the Kingdom’s burgeoning tourism and hospitality sector.

To drive this agenda forward, academic institutions are teaming up with the private sector to organize events and activities that will help to incubate a start-up culture and develop homegrown industries.

One example of this partnership is a new collaboration between Saudi Arabia’s Effat University and Kerten Hospitality that aims to offer young people a chance to take part in mentoring sessions and hackathons, social coding events that bring computer programmers and other developers together to improve upon or build new software systems, while also providing support to students who want to start their own businesses.

“As a lifestyle, ESG, mixed-use operator, we are going to remain focused on our key areas — support for the local community and the young generation of hospitality players — and focus on locality in all its spheres, such as hiring and upskilling local talent, and driving innovation,” Marloes Knippenberg, CEO of Kerten Hospitality, told Arab News. ESG refers to the non-financial environmental, social and governance factors and goals that influence corporate decisions.

“In this regard, we aim to drive initiatives that will further empower entrepreneurship through the launch and introduction of new business opportunities for students to launch, manage, run and grow their businesses,” she added.




The hospitality industry is at the forefront of this charge, but it is also thought that other sectors, like tech and the arts, will benefit. (Supplied)

“Innovation plays a very big role in this drive as it will help reach the tourism aspirations for the country.”

Saudi Arabia’s Vision 2030 agenda for social reform and economic diversification aims to expand investment in the leisure, hospitality and tourism industries, with the aim of attracting at least 100 million visitors to the Kingdom each year by the end of the decade.

Investment in the nation’s tourism industry is expected to exceed $1 trillion in the next 10 years. To help achieve this, authorities are working to create a favorable investment environment and to encourage local entrepreneurs to take the lead in developing these industries. Kerten Hospitality is offering to share its experience and expertise to help them succeed.

“We are at the start of an ecosystem that will become self-sustainable through a connected network of doers and achievers across multiple industries that work in the field of hospitality,” Knippenberg said.

“We are here to collaborate, adapt our know-how to the local landscape and work jointly with entities and organizations that are headed in the same direction, with the same speed and readiness to move and arrive at 2030 as accelerators of growth rather than laggards of development.”

She believes it is essential to invest time and resources in a younger generation that is motivated, brimming with fresh ideas, and has the most to gain from the long-term growth and prosperity of the Kingdom.




Hospitality sits across the whole tourism sector, and human capital upskilling and a focus on the youth will be of paramount importance, according to Marloes Knippenberg, CEO of Kerten Hospitality. (Supplied)

Indeed, according to a report published in April this year by regional digital marketing company Global Media Insight, it is estimated that 70 percent of the Saudi population is under the age of 30. As a result, this demographic is expected to become the engine driving the efforts to achieve the goals of Vision 2030.

“Hospitality sits across the whole tourism sector, and human capital upskilling and a focus on the youth will be of paramount importance,” Knippenberg said.

“This is where we plan to collaborate with Effat, in supporting this drive to get closer to achieving this mission.”

Such partnerships are necessary precisely because the hospitality sector in the Kingdom is in the formative stage. By working with Effat, Knippenberg hopes her company can help to provide young Saudis with the hands-on experience they need to hit the ground running.

“That is why we hope to motivate and stimulate young leaders and minds to contribute to the hospitality space with expertise acquired during their experiences with our global team,” she added.

INNUMBERS

* 70% Proportion of Saudi population estimated to be below age 30.

* 100m+ Target for visitors to KSA each year by the end of the decade.

Sarah Hassan, a 23-year-old graduate student at Effat University, is pursuing a career in logistics and supply-chain management within the hospitality industry.

“The hospitality field in Saudi Arabia is huge because of Makkah and Madinah, and Muslims around the world travel to visit Saudi Arabia, so it’s one of the most robust industries,” she told Arab News. “But now, with Vision 2030 and the country’s will to attract more tourists, it’s evolving.”

In Jeddah, where Hassan grew up, the hospitality industry already plays a significant role in the local economy.

“Jeddah Season just started and I’m seeing a lot of people visiting from around Saudi Arabia, (places) like Riyadh and Abha,” she said.

“The government is allocating all the resources to help facilitate the field. I am now applying for jobs and want to pursue a master’s degree in supply-chain management abroad so I can bring back that knowledge to Saudi Arabia.”

The collaboration between Effat University and Kerten will equip students with problem-solving skills and entrepreneurial know-how as part of an initiative spearheaded by Maria Bou Eid, the general manager of The House Hotel Jeddah City Yard.

Young Saudis will also acquire new skills during internships and apprenticeships in Jeddah and it is hoped that their experiences will motivate them to pursue careers in the hospitality sector.




A number of Saudi universities are exploring partnerships with the private sector in order to help their students meet the needs of various labor markets across the Kingdom. (Supplied)

Haifa Jamal Al-Lail, the president of Effat University, said the partnership with Kerten will introduce students to a relatively new jobs market as the country experiences a wide-ranging economic transformation.

“The whole Kingdom of Saudi Arabia is going through different kinds of changes, from A to Z,” she told Arab News.

“In order to equip the students as valuable citizens, they really need to be engaged early on with the market to know exactly what the requirements are and how they can deal with it when they graduate. Hospitality is really the way to go for the Kingdom’s future.

“With all these things happening in art and culture, you will not be welcoming anybody without hospitality.”

A number of other universities in the Kingdom are establishing similar academic-industrial partnerships to help bridge experience gaps.

“It’s about making sure we have the market inside the university and vice versa,” Al-Lail said. “If this kind of reciprocal relationship is not done from the top management, then it will not cascade to the different levels of the institution.

“It helps the different departments and colleges a lot to seek the help of the community and work on it to really show the students what new jobs are available and what skills are needed.”

Al-Lail said she hopes that more companies from a variety of fields, including the tech sector, will form partnerships with higher education institutions in the Kingdom so that students can benefit from the guidance and experience they can provide, and perhaps even grants and scholarships.

“This will make a big difference in order to close the gap early on because they can really invest in the students while they’re studying but they will also have them ready immediately to join their industry after they graduate,” she said.

“That gives them sustainability to close the gap, while providing employment to our students.”


Riyadh charity event collects 50,000 clothing items

Riyadh charity event collects 50,000 clothing items
Updated 02 April 2023

Riyadh charity event collects 50,000 clothing items

Riyadh charity event collects 50,000 clothing items
  • Families from all over Kingdom will have opportunity to get clothes to wear during Eid, Ramadan

 

RIYADH: More than 50,000 clothing items were donated at one of the biggest charity events held in the Kingdom on Friday and Saturday in Riyadh.

The third edition of the Kiswa Project launched 13 clothing market donations in 13 regions of the Kingdom.

The charity event was held at Prince Sultan University in Riyadh, in cooperation with the Nubader Club, a group of students at the university who are committed to volunteering and being part of betterment initiatives.

Renad Alzaid, who volunteered as part of the Kiswa crew to help organize the event, said: “Our aim is to distribute the 50,000 clothing items throughout the Kingdom to women, men and children. Anyone who would like to be a part of this should join us.”

Families from all over the Kingdom will have the opportunity to get clothes — of various designs, sizes and colors — to wear during Eid and Ramadan.

Tayseer Abdullah attended the event with her children to pick up clothes that they plan to wear during the month of Ramadan and in Eid celebrations. “I got everything for my family. Some things for the children, for myself and my mother,” Abdullah said.

Abdulrahman Alemam, a Kiswa volunteer, said: “We came in today to support the needy families by helping them and arranging for them the clothes they want to take so they take them in an orderly, faster and smooth manner. It feels incredible to help out.”

Abdulaziz Alshenqity, a Nubader member, said: “Our goal is to bring joy and happiness to the beneficiaries and the needy famlies. Nubader Club was established by students who are enthusiastic about serving the community in order to have a positive impact on society and provide volunteer initiatives for all members of society.”


Dates—beloved jewels of the desert

Dates—beloved jewels of the desert
Updated 01 April 2023

Dates—beloved jewels of the desert

Dates—beloved jewels of the desert
  • A symbol of Saudi hospitality, dates come in a range of textures, colors and levels of sweetness

RIYADH: Dates are an iconic symbol of Saudi Arabia. The fruit represents an integral part of the Kingdom’s hospitality as one is always offered dates and Arabic coffee at home, in the office and at event of all kinds.

It is no surprise that during the holy month of Ramadan, dates are a staple on the iftar table. With more than 200 varieties to choose from, dates come in a range of flavors, textures, colors and levels of sweetness.

Aside from consuming them on their own, dates are used in multiple ways in the kitchen: a filling for the popular and traditional mamool cookie, a natural sweetener for drinks and desserts and garnishing for salad, among other uses. Choosing the right variety will ensure a magical gastronomic experience.

A symbol of Saudi hospitality and an Iftar staple, over 200 varieties of dates are produced in Saudi Arabia and sold at date markets. (SPA)

The significance of dates is also tied to the belief that the Prophet Muhammad broke his fasts with the fruit, thus eating dates in the holy month of Ramadan is a tradition that Muslims have followed for centuries.

Khaled Al-Ramadan, a mechanical engineer, dedicates all of his free time to his date business, Kahraman Dates, in the Eastern Province. “I was born in Al-Ahsa and I have always had palm trees surrounding me. Out of love for agricultural history and my own hobby, I started my date business,” he said.

FASTFACT

The Ajwa date, considered one of the most expensive in the Kingdom, is produced mainly in Madinah, the second holy city in Saudi Arabia. Nicknamed the ‘holy date,’ the black or dark brown Ajwa has a distinct flavor profile.

Al-Ramadan added that he has become acquainted with many people in the date business, whose work he values. “Dates are available everywhere, even in grocery stores. There are dates that are marked at the lowest possible price, SR2-3 ($0.5) a kilo. But a person who can produce a beautiful and luxurious product deserves appreciation and support … we should buy from him and market his production.”

A symbol of Saudi hospitality and an Iftar staple, over 200 varieties of dates are produced in Saudi Arabia and sold at date markets. (Supplied)

Al-Ramadan’s favorite type of date is the Raziz date. The Raziz date is usually served with date molasses and sesame in a traditional dish named safsif. “Any authentic date expert would also tell you that the best date out there is the Raziz date. It has great nutritional value and flavor, even if it’s high in sugar,” he said.

Al-Ramadan told Arab News about four of the most popular Ramadan date varieties in the Kingdom.

Ajwa: The Ajwa date, considered one of the most expensive in the Kingdom, is produced mainly in Madinah, the second holy city in Saudi Arabia. Nicknamed the “holy date,” the black or dark brown Ajwa has a distinct flavor profile. It is slightly sweet and fruity with a prune-like texture and is rich in vitamins.

Khalas: Khalas dates are also considered one of the Kingdom’s premium varieties. It is a dark brown, oval-shaped date with a sweet butter-caramel flavor. “Khalas is most famously associated with the Eastern region in Saudi Arabia. Al-Ahsa tends to produce the highest quantity and quality of the Khalas date. You most certainly will find Khalas dates in every social gathering in the GCC, particularly in Saudi Arabia and UAE,” he said.

Sokari: Al-Ramadan recommends the sought-after Sokari date for a sweet caramel taste. They are considered a great source of fiber and suitable for people with heart conditions. “The word ‘Sokari’ sounds like ‘sugar’ in Arabic. It means ‘the sweet one,’ he said. The variety is popular in the region and the fruit is often referred to as ‘royal dates’,” Al-Ramadan added.

Segai: Segai are two-toned dates that hold different textures: One part of the date is soft and the other is dry and crunchy. Its taste is similar to brown sugar.

 


Saudi esports festival returns with $10m charity prize fund

Saudi esports festival returns with $10m charity prize fund
Updated 01 April 2023

Saudi esports festival returns with $10m charity prize fund

Saudi esports festival returns with $10m charity prize fund
  • Event will also host a women’s tournament for the first time

JEDDAH: The world’s biggest charitable esports festival is returning to the Kingdom for the fourth year with a $10 million charity prize fund, connecting the world of gaming to humanitarian causes around the globe.

Gamers Without Borders is a six-week-long series of events that will be held virtually by the Saudi Esports Federation beginning April 27.

The esports festival offers elite players competition across a wide range of the world’s most popular gaming titles through tournaments that will serve as a qualifier to Gamers8: The Land of Heroes, the biggest esports and gaming festival worldwide, which will return for a second year on July 6.

Teams including NIGMA GALAXY will compete for a total prize pool of $2.5 million in the multiplayer tactical first-person shooter Counter-Strike: Global Offensive, developed by Valve and Hidden Path Entertainment. Other teams taking part will be announced later.

This year’s edition will also feature the first-of-its-kind all-women Counter-Strike: Global Offensive tournament, with six teams battling in a single elimination bracket on April 27-29.

HIGHLIGHT

The esports festival offers elite players competition across a wide range of the world’s most popular gaming titles through tournaments that will serve as a qualifier to Gamers8: The Land of Heroes, the biggest esports and gaming festival worldwide, which will return for a second year on July 6.

Prince Faisal bin Bandar bin Sultan, chairman of the Saudi Esports Federation, said: “It is extremely exciting to announce that Gamers Without Borders’ fourth edition will have an all-women component. One of the best features of gaming and esports is that it provides equal opportunities for everyone without any bias or restrictions.

“We are furthering our commitment to providing an inclusive gaming and esports environment that encourages and supports female gamers from all backgrounds.”

NIGMA GALAXY said: “We are proud to take part in the world’s biggest charitable esports festival and see the tournament expanding its horizons. Hopefully, events like Gamers Without Borders will help pave the way for the further development of women’s esports globally and we’re excited to play for such an important cause.”

In addition to the women’s tournament, the main Counter-Strike: Global Offensive qualifiers will take place on May 16 for Europe and North America, allowing teams to secure a spot at the GWB finals and Gamers8 grand finals.

Prince Faisal added: “Gamers Without Borders paved the way for us to organize Gamers8, the biggest esports and gaming festival worldwide. With Gamers Without Borders, the Kingdom has established the world’s largest charity esports platform and in just three years, the world’s largest charitable Esports festival raised $30 million to support humanitarian aid partners such as Direct Relief, IMC, UNICEF, ITU Gavi, NRC, the King Salman Humanitarian Aid and Relief Center and UNHCR.”

After three successful editions that saw more than $30 million donated to COVID-19 relief and vaccine distribution, the festival is aiming to reach a total of $40 million in donations.

Gamers from around the world can support the donation drive through the Gamers Without Borders website.

 


Who’s Who: Ahmed bin Wasl Al-Juhani, CEO of Rua Al-Madinah Holding

Ahmed bin Wasl Al-Juhani
Ahmed bin Wasl Al-Juhani
Updated 01 April 2023

Who’s Who: Ahmed bin Wasl Al-Juhani, CEO of Rua Al-Madinah Holding

Ahmed bin Wasl Al-Juhani

Ahmed bin Wasl Al-Juhani has been CEO of Rua Al-Madinah Holding since February 2022.

The company is a subsidiary of Saudi Arabia’s Public Investment Fund and undertakes development projects in Madinah that feature modern urban planning.

Rua Al-Madinah Holding aims to highlight Madinah’s cultural and urban characteristics, while helping achieve Vision 2030 targets for Hajj and Umrah through its development projects.

Al-Juhani’s executive track record extends across more than three decades, and includes real estate development, construction and facilities management, housing, tourism, hospitality and culture, education, sports facilities, as well as railways, airports, and oil and gas facilities.

He has held numerous leadership positions at major companies and institutions in the Kingdom, Europe and South Korea.

Before joining Rua Al-Madinah Holding, Al-Juhani was CEO of the development and construction sector at the Royal Commission for AlUla, where he served for a year.

He was previously vice president of construction at El-Seif Engineering Contracting.

Al-Juhani also lent his expertise to Saudi Aramco, where he served for 20 years, and the Ministry of Finance, where he supervised various large-scale projects and laid out the strategic framework for future undertakings.

He holds a bachelor’s degree in electrical engineering from King Fahd University of Petroleum and Minerals, and a master’s degree in engineering from Vanderbilt University in Nashville, Tennessee.

Al-Juhani has completed Harvard Business School’s real estate management program, as well as several specialized training programs.

 

 


Saudi mission coordinates date distribution program in Helsinki

Saudi Ambassador to Finland Nisreen bint Hamad Al-Shibel was attended the event. (Supplied)
Saudi Ambassador to Finland Nisreen bint Hamad Al-Shibel was attended the event. (Supplied)
Updated 01 April 2023

Saudi mission coordinates date distribution program in Helsinki

Saudi Ambassador to Finland Nisreen bint Hamad Al-Shibel was attended the event. (Supplied)
  • Two tons of premium-quality dates will be distributed among Muslims during the holy month of Ramadan

RIYADH: Saudi Arabia’s Ministry of Islamic Affairs, Dawah and Guidance, in coordination with the Saudi Embassy in Helsinki, launched King Salman’s date distribution program.

The event was held in the presence of Saudi Ambassador to Finland Nisreen bint Hamad Al-Shibel.

Two tons of premium-quality dates will be distributed among Muslims during the holy month of Ramadan.

The ministry is implementing the program in 60 countries this year, as an extension of the Saudi leadership’s commitment to address the needs of Muslims and bring them together during the holy month.