RIYADH: The Indian Embassy in Riyadh has helped a domestic helper, Husna Begum, return her home town after she complained of captivity and torture at the residence of her employer.

An official at the embassy’s community welfare section confirmed her safe return and urged the Indian community to utilize a proper channel of the e-migrate system if they are coming o a job visa.

The e-migrate system has been launched by the Indian government on June 1 with the aim to reduce the number of fraudulent job offers.

Begum, a resident of Hyderabad, came to the Kingdom through a sub-agent in the city, who handed her over to another agent in Mumbai for an undisclosed sum of money.

The Mumbai agent, after promising her the job of a tailor at a hospital in Dammam, sent her to work as a housemaid.

A man in Riyadh, who is know to Begum, told Arab News requesting anonymity that she was facing financial problems back home as she was married eight years ago, but divorced later and was struggling. She had a family of four to look after, and therefore decided to come to earn a livelihood for them.

Her dreams shattered, once Begum was sent to a household as domestic worker.

If reports that appeared in the Indian media are to be believed, nobody came to receive her at the Dammam airport.

She somehow located the house of her employer in Dammam with the help of a person. She later complained of being treated badly. On refusal to work as a domestic helper, her agreement was snatched and she was locked up for two days without food.

“I was asked to pay SR25,000 to go back to Hyderabad, the amount her Mumbai agent collected from the employer,” she was quoted as saying.

Finally, her smartphone came in handy as she managed to narrate her ordeal on social media and the embassy was instructed by the Ministry of External Affairs in New Delhi to help her return home.