Building on the Ministry of Health’s mandate to strengthen the Kingdom’s health care infrastructure, GE Healthcare has unveiled a bespoke suite of support services, CarePlan, to meet the entire spectrum of Saudi health care providers’ needs.

Tailored specifically for the Kingdom, CarePlan enables health care providers to achieve enhanced clinical outcomes, improved efficiency, and patient safety, through a broad range of innovative services that go beyond the traditional labor and parts support into a full range of services spanning education, digital support services, asset management, options and upgrades.

Mazen Dalati, president and CEO for GE Healthcare in Saudi Arabia, said: “For the last two decades, GE has been working to understand the needs of Saudi health care providers and striving to offer a complete portfolio of outcome-based solutions including world-class services. Given the investments being made by the ministry and other critical public and private health care providers in hi-tech medical equipment, timely and quality service support for the duration of the product lifecycle is essential to asset optimization, providing optimal product performance and supporting improved user and patient safety. Therefore, bringing GE Healthcare’s advanced servicing capabilities form an essential part of our overall commitment to Saudi Arabia. CarePlan adds to the growing suite of services to meet the evolving needs of our partners.”

The services will be available in three tiers — CarePlan Essential, CarePlan Swift and CarePlan Absolute. Through CarePlan Essential, GE Healthcare enables providers to customize their service contracts with the optimum mix to fit their budgets, while upholding the highest standards of quality care. CarePlan Swift maximizes returns on investment and productivity through increased uptime by swift intervention. CarePlan Absolute enables providers to maximize their operational efficiencies through high performance, spearheaded by privileged personalized support, training and upgrades.