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KSA launches ‘mystery shopper’ program to boost performance

KSA launches ‘mystery shopper’ program to boost performance

  • Adaa is launching an interesting app that allows measuring any service on the spot. Mystery shoppers rate the facility readiness, employee performance and clarity of procedures.
  • Adaa was established in October 2015, based on the recommendation of the Council of Economic Development Affairs.
By Deema Al-Khudair & Noor Nugali ·
New center to rate Saudi Arabia’s public services

New center to rate Saudi Arabia’s public services

By Arab News ·

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