Mobily was awarded IBM award for Digital Innovation in Customers Experience from IBM Corporation, one of the major global companies in the field of information technology, for being a pioneer in providing its subscribers with exceptional customers ' experience during 2014.

The customer experience is one of the strategic objectives of Mobily, which seeks to be excellent in it permanently.

This took place during IBN Digital Experience Forum that was held recently in Dusseldorf, Germany, which was attended by senior officials of telecommunication and information technology field around the world.

Ahmed Shaheen, director of e-Business, received the award on behalf of Mobily. On the other side, Nasser Al-Nasser, Mobily’ s COO, expressed his pleasure for obtaining this award as it reflects the superiority of Mobily who always keeps pace with the best international standards in the ICT sector.

Al-Nasser added that Mobily relies on innovating technical solutions to overcome the obstacles and to achieve distinction in all different fields, especially customer experiences, which is one of Mobily’s pillars to achieve the future growth in the medium and long term.

Digital Experience conference is considered one of the most important conferences for the telecommunication sector as it witnesses a strong interest from digital services providers and suppliers who demonstrate a significant commitment to the future of this industry through their dedication and innovative leadership.