The National Commercial Bank (NCB) boosted its geographical expansion by opening nine QuickPay centers throughout the Kingdom, which brings the total to 66 centers. Quickpay transactions reached 2.5 million during H1, 2014.
The new centers were at Al-Shawqiyyah, Otaibiyah and Al-Aziziyah in Makkah, Al-Aqeeq and Al-Qwayayah in Riyadh, Al-Hamdania and Bin Laden in Jeddah, and in Jazan and Jubail.
Hamed Fayez, head of retail banking group at NCB, said: “Money transfer sector is one of the most important sectors for any bank. It provides a big spectrum of customers with quick but high-quality service. We make safe and simplified international transfers 24/7, either through the QuickPay centers or AlAhli alternative channels such as ATMs and phone banking.”
Hatim Moussa, head of QuickPay department at NCB, said: “QuickPay staff speak various languages that help them serve a wider spectrum of customers and enable them make their transfers to more than 200 countries, in addition to the competitive exchange rates.”
“We offer the customer three transfer options — direct deposit into the beneficiary bank account, collecting the money from remittance centers and delivering the money to the beneficiary’s home address. The customer can make his transfers through the corresponding banks, which keep both the sender and beneficiary updated on the status of the remittance by sending SMS to the beneficiary,” Moussa added.
QuickPay centers channel is very vital for NCB, as it serves over one million customers, who can make their transfers from their account in few seconds and the beneficiary can collect at the same working day.
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