Oman Air’s commitment to customer service excellence was in the spotlight recently when Minister for Transport and Communications Ahmad Al-Futaisi presented certificates to 29 members of the airline’s staff.

The presentation took place at Oman Air’s offices at the new Salalah International Airport, where the members of staff had completed a three-month workplace training course focusing on customer services within airport operations.

In addition to managers and staff from Oman Air’s customer services department, the ceremony was attended by the Chief Executive of the Public Authority for Civil Aviation, Mohammed bin Nasser Al-Zaabi, executives from Oman Airports Management Company, airport developers ADPI and a number of other guests.

Salim Al-Kindy, acting CEO of Oman Air, commented: “We congratulate all 29 graduates of our latest customer services course and we are grateful to Al-Futaisi for presenting the certificates."

“This course reaffirms Oman Air’s commitment to providing the highest quality of training, which will ensure both that we offer our customers excellence in everything we do and that staff members receive the training and support they need to make progress within their chosen careers," Al-Kindi said.

“It is especially appropriate that Oman Air offers this training in Salalah, as the airport is at the forefront of Oman’s ambitious airport expansion project. This will see many thousands more air travelers flying with Oman Air and being welcomed to Oman," he added.

The huge influx of visitors now arriving in Salalah to experience the khareef is just a taste of what is to come.