Panda Retail, a major Saudi retail company in the region, recently honored some of its employees at its branches in Riyadh and Jeddah, in recognition of their excellence in customer service and dedication to setting a positive example for their colleagues.
This comes as part of Panda’s commitment toward sustainable growth through the setting up of a culture of excellence and elevating the performance of its employees, as well as the quality of its customer service.
Panda Retail CEO Muwaffaq Mansour Jamal rewarded the efforts of outstanding staff members by visiting them at their assigned branch, where he handed them a special certificate of appreciation in recognition of their productive efforts in customer service.
Panda Retail says it applies an outstanding performance recognition policy on a quarterly basis. However, the latest rewards with which they were honored were in response to extraordinary praise they received from a large number of customers.
This reflects the company’s obligation to adopting customer satisfaction as a key pillar in the selection and rewarding of outstanding employees, Jamal added.
Muwaffaq Jamal, said: “Honoring the staff is part of the company’s strategy to promote the efficiency of our employees, who are a key pillar for Panda Retail to improve its customer service – our main priority.”
He confirmed that creating a culture of rewarding talent and competency is one of the key factors toward job loyalty and motivation, reflected in quality customer service.
Panda forms the retail division of the Savola group of companies. It is one of the largest retailers in the Middle East, with 442 branches across the Kingdom and more than 400 million visitors every year to its different outlets; Panda, HyperPanda and Pandati, which offers a diverse range of high quality products that meet all the needs of the family, at competitive prices.
This comes as part of Panda’s commitment toward sustainable growth through the setting up of a culture of excellence and elevating the performance of its employees, as well as the quality of its customer service.
Panda Retail CEO Muwaffaq Mansour Jamal rewarded the efforts of outstanding staff members by visiting them at their assigned branch, where he handed them a special certificate of appreciation in recognition of their productive efforts in customer service.
Panda Retail says it applies an outstanding performance recognition policy on a quarterly basis. However, the latest rewards with which they were honored were in response to extraordinary praise they received from a large number of customers.
This reflects the company’s obligation to adopting customer satisfaction as a key pillar in the selection and rewarding of outstanding employees, Jamal added.
Muwaffaq Jamal, said: “Honoring the staff is part of the company’s strategy to promote the efficiency of our employees, who are a key pillar for Panda Retail to improve its customer service – our main priority.”
He confirmed that creating a culture of rewarding talent and competency is one of the key factors toward job loyalty and motivation, reflected in quality customer service.
Panda forms the retail division of the Savola group of companies. It is one of the largest retailers in the Middle East, with 442 branches across the Kingdom and more than 400 million visitors every year to its different outlets; Panda, HyperPanda and Pandati, which offers a diverse range of high quality products that meet all the needs of the family, at competitive prices.
