Saudi Telecom Co. (STC Group), Middle East’s largest telecom conglomerate, signed an agreement with VEGA Modern Traveler Services Company, to provide STC and all the group’s companies with their visa concierge services.

The agreement was signed by Mansour Alzaagi, personnel services director of STC Group, and Harris Moosa, global business head of VEGA at STC headquarters in Riyadh. VEGA will start the first implant center in Mursalat Riyadh to assist for travel visa requirements to countries around the world and to offer their value added services related to travel and visa to STC employees and their family. VEGA will also provide services through its outlets across the Kingdom and other countries.

VEGA is a fully owned subsidiary of Tasheel Modern Support Services Company Ltd., a limited liability company established in 2003.

VEGA is operational in Saudi Arabia (11 locations), the UAE (four locations), Bahrain, Nigeria and India. The core service of VEGA, visa facilitation, covers full life cycle of visa application process – dissemination of accurate information, appointment scheduling, online fee payment, application submission, concierge services, passport collection and delivery.

VEGA provides end-to-end information support to travelers regarding the visa application process, in terms of the forms to be filled, documents to be submitted with the application, appointment scheduling requirements, duration of the process and so on.

VEGA also offers assistance for other travel related services such as international driving license, travel insurance, ticketing, hotel booking, MICE tourism, holiday packages, education abroad consultancy, etc.

While offering services to corporate customers, travel agents and other governmental and educational institutions through a professional corporate sales team, VEGA also cater for retail walk-in customers through its outlets.

The corporate service of VEGA facilitates companies to have a single window account management for their all business related visa needs.

VEGA offers implant service (or onsite desk) model for large corporates, where the VEGA employee stationed in the corporate clients premise addresses all visa needs from there itself.

For the SME sector corporate clients, VGA offers document pickup/delivery combining online/offline models. VEGA, which claims to have a strong online presence through its portal and social network sites, and its portal and social network sites, is launching its mobile app soon.