Zain KSA has launched its interactive customer care program which enables customers to participate in honoring and motivating customer care employees by their assessment when contacting the customer service center (959).

The company lately held a concert to honor the best employees who received the highest evaluation by subscribers in the presence of those who participated and contributed to the evaluation.

Such initiative comes as a part of the company’s quest to achieve new levels of excellence in customer care center that are based on forming an interactive relation with the network users, aligned with its strive to develop all its technical and customer care services.

This program comes along with several other programs in Zain to enhance, promote and develop the service levels provided to subscribers in order to be aligned with the communication revolution and services around the world.

Zain is stated to have worked on expanding its customers service platforms through calling the number 959, or visiting one of Zain world branches that are spread over the regions of the Kingdom, or through the official company’s website or the social accounts of the company on Facebook and Twitter.